Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 484 reviews
80%
Recommend This Property

Ratings Breakdown

484reviews

  • 5 Stars
    290
  • 4 Stars
    76
  • 3 Stars
    41
  • 2 Stars
    41
  • 1 Stars
    36

Great service, professional staff, and very comfortable

By

July 23, 2017

club

We are very satisfied with our stay. Our room was clean and very comfortable. The staff was very professional and courteous. The breakfast bar was kept stocked and had a nice variety of food and beverages. We will definitely stay here again next time we pass this way!

Read More
Read Less

Quiet Clean and overall go nights stay

By

July 16, 2017

platinumelite

Nice hotel. It was clean and had easy access from interstate. Short drive to Dollywood. Had breakfast but slept in so can't comment on that but great e perish e and would stay at again

Read More
Read Less

Great view

By

July 14, 2017

club

Hotel and pool were super clean. The view from the back of the property of the mountains in the background and red clay in the foreground makes staying here even better!

Read More
Read Less

Great place to stay!

By

July 14, 2017

club

Rooms were clean, staff was friendly. Overall everything went great!

Read More
Read Less

"Extra Mile"

By

July 14, 2017

club

We had three grands , two of them under 4 years, and were headed to Dollywood. I asked if we could get in a few minutes early so we could unpack and not have to do all of that after we returned after 10 p m that night. The clerk checked to see if rooms had been cleaned , which they had, and she got us in ahead of check-in. This was invaluable to us on an extremely long day.
Thank you very much.

Read More
Read Less

Comfortable room good service

By

July 12, 2017

club

The Holiday Inn express in Dandridge is a good and comfortable stay for the price with nearby access to the greater Gatlinburg area.

The room was clean and comfortable (though the room was incompletely cleaned/refreshed after our first night stay). The staff made corrections when they were notified.

Read More
Read Less

Clean hotel

By

July 10, 2017

club

Great staff clean rooms and good comfortable beds no drama i feel safe there breakfast is great great view from balcony rooms friendly staff Wi-Fi works great television channels are great parking lot is clean hotel is great

Read More
Read Less

My stays

By

July 09, 2017

This was a great place to stay the night or a week great rooms and staff.

Read More
Read Less

Friendly staff

By

July 09, 2017

club

Offer a nice comfortable nights sleep in a nice clean room . The staff was friendly and quick to get is settled in.

Read More
Read Less

Fantastic stay

By

July 04, 2017

club

I loved my stay here. The room was clean and nice. The hotel employees are above and beyond and made me feel like family. I stayed 3 weeks and it was a great stay.

Read More
Read Less

Wait till remodeling is finished

By

July 03, 2017

They really should close down during the remodel. The elevator was broken and had to pack suitcases up to the second floor. We could barely get into the parking lot as the front of the hotel was closed. Cars were parked in the grass for lack of space. Exit door was closed due to painting. Smell was not great. Not sure if they should have started remodeling or just sold the building.

Read More
Read Less

comfortable stay

By

July 02, 2017

Great place to stay. Easy on off the expressway. Beds and pillows were great.

Read More
Read Less