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About our Hotel

Location: Rural

  • Location: Rural
  • Closest City: PIGEON FORGE
  • Distance From Hotel: 20.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms:4
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

Dogs only in designated two queen room for 35 non refundable. If in a non designated room the fee is 50 non refundable. Cats are not accepted.
Pet deposit amount  35.00  USD  per stay

Parking

Parking

  • Number of parking spaces:61
  • Car Parking Available
  • Easy access well lit paved allowing quick entrance to the building. Handicap/truck/rec.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:60
  • Total number of suites:11
  • Total number of rooms with only one bed:18
  • Total number of rooms with only double beds:42
  • Total number of non-smoking rooms:53
  • Total number of rooms for the physically challenged:4
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:3
Enjoy historic Dandridge from the hotel's property set. In the foothills of the Great Smoky Mountains is the warm and welcoming Holiday Inn Express® Hotel Dandridge. From the hotel's roaring fireplace to a sweeping staircase, guests enjoy unique and distinctive details that set these accommodations apart from the rest. Since we're off I-40, business patrons find it easy to make it to meetings on time in Dandridge, TN. In addition, the hotel has complimentary high-speed, wireless Internet access
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Enjoy historic Dandridge from the hotel's property set. In the foothills of the Great Smoky Mountains is the warm and welcoming Holiday Inn Express® Hotel Dandridge. From the hotel's roaring fireplace to a sweeping staircase, guests enjoy unique and distinctive details that set these accommodations apart from the rest. Since we're off I-40, business patrons find it easy to make it to meetings on time in Dandridge, TN. In addition, the hotel has complimentary high-speed, wireless Internet access throughout the facility, and a Business Center with a personal computer and a printer. Families can take advantage of the hotel's location near Dollywood, while outdoor lovers can explore the trails of Great Smoky Mountains National Park and Douglas Lake. NASCAR fans are an hour from the races In Bristol. Parents visiting students at Carson Newman University are only 15 minutes away. And don't forget that great shopping awaits at the Tanger Outlet Center in Sevierville. Offering rates for every family's budget, we're the pet-friendly place to stay in Dandridge, TN. Hotel amenities include an outdoor pool and whirlpool, so you can soak your feet after a day of fun. Just make sure you wake up in time to enjoy the free, hot Express Start Breakfast Bar before heading out for another great day. We look forward to seeing you soon.
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Features
As you search for hotels near Dollywood, remember that this hotel is located right off Interstate 40, which means that popular east Tennessee attractions are only a short drive from this location.

Guest Reviews

Rated 4.2 out of 5 by 252 reviewers.
Rated 5.0 out of 5.0 by very comfortable Could easily see some type of work had been done to the ceiling in our room as the patch job finish didn't match the rest of the ceiling. Room and bathroom were very clean. Housekeeping staff were diligent. Lady who worked the front desk in early evening was wonderful and provided great recommendation for dinner and local attractions. Only real inconvenience was that the ice maker was not operating. August 28, 2015
Rated 5.0 out of 5.0 by Comfortable cozy bed!! Enjoyed my stay here!! Friendly staff....clean and comfortable room.....comfy bed.....close to restaurants....safe area and easy access to the interstate....a little pricey but not bad for what you get..... August 28, 2015
Rated 1.0 out of 5.0 by Horrible Manager and Service My fiancé and I checked into this location on Aug 9th at 5 am after a very long car ride. We were informed that checkout was 11 am, appx 6 hours later. Due to the fact that we had just driven all night long we opted to pay for a two night stay in the hotel, meaning we would check out on Aug 10 at 11 am. All was fine and dandy until we were awoken by several phone calls and maids trying to open our room door at 11 am on Aug 9. We went down to the front desk to see what the issue was since we were trying to catch up on sleep. When my fiancé went to the front desk to speak with the manager she informed us that the women who checked us in the night before had made a mistake and charged us a way lesser value for two nights than she should have. The manager on duty then proceeded to make a scene and tell us the cops would be called if we didn't leave the hotel immediately or pay the fee we should've been charged. I was appalled at the service and the utter disregard for customer satisfaction. Betsy, the manager on duty, explained to us that YES they made a mistake when we were being checked HOWEVER we were responsible for paying the difference. So not only were we awoken after only sleeping 6 hours at your hotel but we were also told that the two nights we paid for was not valid. I don't understand, she admitted to one of their own making the mistake but then proceeded to wake us from our sleep to come down and pay for THEIR mistake, and then threatening to call the cops if we didn't pay up right then and there. This customer service is absolutely disgusting. I was going to call headquarters when we got back home and then I saw this survey and though this was the perfect place to let HIE know about this awful experience. I will never stay at this location again and am hesitant to stay at any Holiday Inn Express in the future. In addition I told all family and friends that travel frequently to avoid Holiday Inn Express at all costs. August 25, 2015
  • 2015-09-01T10:26:52.981-05:00
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