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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 296 reviews
80%
Recommend This Property

Ratings Breakdown

296reviews

  • 5 Stars
    154
  • 4 Stars
    65
  • 3 Stars
    35
  • 2 Stars
    21
  • 1 Stars
    21

Great Hotel, Horrible Internet

By

April 23, 2017

club

The hotel rooms were nice and clean. The staff were pleasant, friendly, and attentive. The internet, however, where to start. Literally every time you connect to the wifi you have to re-enter the security number. This is truly annoying when you have 3-4 devices that need to connect and you are coming and going or if the wifi cuts out for a second. In addition to this, the wifi speeds were maxed out at 2mbps. Most 3rd world countries have faster internet speeds.

I'd recommend this hotel but I would warn anyone who is traveling on business and thinks they're going to be able to get a lot of internet-based work done to either find another hotel or drive to a starbucks or other location with decent internet.

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Don't stay here

By

April 22, 2017

platinumelite

Desk clerk was outside smoking at the entrance when I arrived. I am allergic, had to smell the smoke as I entered, which triggered allergies. Add to that, she didn't recognize me as a platinum elite member. Room was clean, but old. The mattress was old and hard.

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Friendly staff made our stay pleasant

By

April 15, 2017

Front desk staff was welcoming and friendly. Very knowledgeable about the area.

Room was very clean, housekeeping staff was excellent.

Bed was super comfortable! Bathroom was well stocked with plenty of towels and washcloths.

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HIE Rocks

By

April 14, 2017

club

On our way home to Michigan from two-months in Florida. Started to get tired and saw the HIE after a dinner meal. My wife and I usually stay at HIE when on the road between destinations. Their accommodations have never disappointed us.

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Gas City Stay

By

April 06, 2017

club

We were on our way home from FL and stopped here for the night. Jody the clerk at the front desk was excellent. The room was very comfortable and the breakfast was hot and very good selection. Would stay here again on our way back to Florida.

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Not up to usual holiday inn express standards

By

April 04, 2017

club

Staffing was not enough, multiple issues with billing and breakfast not up to usual quality of other holiday inn express

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Nice Hotel

By

April 03, 2017

club

Nice location, good service, decent breakfast, fast and free WiFi.

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Good value for short stay

By

April 02, 2017

Clean hotel, except the pool area was in need of repair and the water looked cloudy. Friendly staff and comfortable beds. They also were able to accommodate us with ajoining rooms last minute.

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Rooms were nice

By

March 26, 2017

club

Rooms nice, poor service, poor internet, cold pool

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Best hotel in the area

By

March 15, 2017

club

The most important thing to me is a good mattress and comfortable sleeping. This hotel is the best for that in the area. We did have ants in our bed however.

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Seemed very clean and friendly, helpful staff.

By

March 12, 2017

club

This is the second time I have stayed at this location for business purposes in the last year. The hotel seems very clean and well kept. The staff was very accommodating, friendly and professional. The only con would be the television service was functional but seemed to have a few quarks. I believe this was an issue with the cable provider and not the hotel. Breakfast was about what you would expect, nothing to write home about but plenty of choices. For a free continental breakfast it is just fine, no negatives about it as long as your expectations are within reason. Kitchen area was very clean also. Sleep was great. No noises through the night, beds were clean and comfortable and the heat/AC unit functioned as it should. All in all it was a short, but good stay. I will stay here again when I am in the area for business and will/would recommend it to others staying in the area. Next time I hope to have time to try the fitness area and pool.

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Gas City

By

March 09, 2017

club

Just started staying at HIX very pumped will stay again

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