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  • 1 888 HOLIDAY
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Rated 4.5 out of 5 by 152 reviewers.
Rated 5.0 out of 5.0 by Nice hotel, nice town! Nice hotel, nice town. The food at the breakfast buffet could use some improvement. March 26, 2015
Rated 5.0 out of 5.0 by Excelente hotel, seguro, limpio y cómodo El servicio del personal, la limpieza del hotel y los servicios son excelentes. Me gustaría mejor variedad en el desayuno bufette, pero es razonable. La temperatura del agua no es buena cuando hace frío, la caldera no alcanza a calentar suficiente y es casi imposible nadar ahi. Sería bueno que mejoraran la temperatura de la piscina. March 25, 2015
Rated 4.0 out of 5.0 by Great attention from staff, lousy internet, A/C unserviceable. Since check in nice & professional reception at the front desk. Though our rooms (Other fellow crewmember & mine) were beside the ones assigned to members of a big young group, that liked to speak & hear music really loud. A good recommendation is to assign rooms away from noice to crewmembers. Most of the time internet went away, preventing good work. The second day of my stay I tried to turn on the A/C with.no joy. Same happened to my fellow Pilot. March 12, 2015
Rated 4.0 out of 5.0 by Good value We stayed here one night - it was a short, inexpensive cab ride into downtown Guanajuato. They were happy to lock up our bags, as we got there before check in. Left too early the next morning to enjoy the breakfast that was included with the price of the room. Cab ride to Leon airport was a bit pricey - 450 pesos if I remember correctly. There is no airport shuttle from this hotel. Internet was free. Overall a safe, clean place to stay. Staff was friendly and helpful. Would stay here again. March 12, 2015
Rated 4.0 out of 5.0 by Very nice staff The young lady at the front desk was very nice and helped me to get a complementary tooth brush and a comb, since i forgot to pack some. unfortunately, I do not recall the name. maybe Cristina, but she was nice. March 5, 2015
Rated 2.0 out of 5.0 by not so good there are better places to stay in Guanajuato. If they offered shuttle service down town, I might stay there. March 3, 2015
Rated 3.0 out of 5.0 by Se aprovechan del destino Tengo 5 años consecutivos de llegar a este hotel y no han hecho ninguna remodelación su costo es alto y lo entiendo por ser un destino turístico , pero eso no le quita que puedan hacer algunas remodelaciones o al menos agregar slgunas amenidades adicionales básicas, como gorra de baño, rastrillo cuando mucho, había una toalla de manos con una mancha amarillenta y no se será por eso de la disque conservación de la ecología pero no creo por que no vi ningún anunció o algo así, para mi la limpieza es la limpieza no hay por que escatimar en ello; solicite cambio de habitacion por exceso de ruido de una cisterna o algo y había moscos pequeños en la bañera , de inmediato me hicieron el cambio y lo agradezco, he estado en otros destinos en Holiday inn y creo este hotel es el mas austero en todos los aspectos a excepción del personal si es bueno , servicial etc. Desayuno nada antojable, falta hacer algún cambio no por ser americano o express debe ser tan insípido y siempre lo mismo. March 2, 2015
Rated 4.0 out of 5.0 by Room Comfort and Accessiblity Highly suggest changing single-plug AC receptacles in guestroom with duplex units (two plugs). It's an easy change. It's humorous how irritating this is. For instance, the coffee pot is on a table, located near the small refrigerator (I got an upgraded room). The nearby AC receptacle has only one plug in the receptacle. You have to unplug the refrigerator to plug in the coffee maker. Similarly, to use my computer in bed (with it's AC charger), you have to unplug the adjacent table light or clock. Also, beds at this property are perhaps the hardest in the world (even harder than hotels in Europe). I've stayed at this HIX dozens of times over the past 10 years, and this is also a black-mark on the survey. March 1, 2015
  • 2015-03-30T09:58:50.205-05:00
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