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Rated 4.7 out of 5 by 213 reviewers.
Rated 5.0 out of 5.0 by Friendly and helpful staff. Clean hotel! We traveled 1000 miles to attend my fathers funeral. We were tired and worn out travelers when we arrived at Holiday Inn Express. The staff was friendly and helpful which meant alot after a long journey through some inclement weather. I appreciated having a microwave and frig in the room as Knoxville got 3 inches of snow and the city completly shut down - no where to eat. We had food from the trip that we heated in the microwave so it got us through. The room was clean and smelled fresh. Would stay here again. March 3, 2015
Rated 5.0 out of 5.0 by Very Comfy Traveler Hotel My wife and I have stayed at this hotel a number of times en route to Florida. It is a clean and reasonably priced hotel just off I-75 west of Knoxville, TN. It has comfortable beds and clean rooms. The complimentary breakfast is a bit basic but we found enough food for our needs. March 3, 2015
Rated 5.0 out of 5.0 by Great Stay Overall I had a great stay I must say. Some of the breakfast staff was rude. Also a staff member walked in on my wife without knocking on the door first to see if anyone was in the room. She just walked right in like it was her own room. Very discomforting for my wife who was trying to get dressed for the day. February 27, 2015
Rated 5.0 out of 5.0 by Great room and stay Another quality Holiday Inn Express. As a gold member, I have stayed in a lot of IHG hotels. This was new and clean and quiet after 12 hours on the road. The room was big (two queens and a couch that converted into a bed. The food was ready early. February 26, 2015
Rated 5.0 out of 5.0 by Great suite, great experience Was passing through from Florida back to Michigan. This is a great place to stay, will stop by again! February 26, 2015
Rated 5.0 out of 5.0 by Good quality stop-over Friendly staff at checkin made a great recommendation for dinner. The salt-water swimming pool was just the right temperature for my kids to enjoy in the evening. February 26, 2015
Rated 5.0 out of 5.0 Excellent Value For the price, all was fine. I was especially impressed by the breakfast pancake machine: neat and speedy, not like other hotel's waffle machines that are always a mess and overdone. The only item that needs work are the eggs. the dried-out single scrambled egg circles need to go. You have a large selection of other items especially the cinnamon buns that more than make up for the eggs. Good assortment of fresh fruit and cereals. The gravy was another surprise: smooth and spicy. Maybe the company that made the pancake machine have one for eggs? The room was excellent. HBO guide not complete. it only showed HBO not the HBO Family that you also offer. If you could do more channels without commercials (the PBS stations both local and national, for example) that would go a long way to enjoying the tv. Way too many commercials on other channels. At home we record everything and zip through commercials. So we are not used to them. This would set you way apart from other chains. February 26, 2015
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