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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 442 reviews
96%
Recommend This Property

Ratings Breakdown

442reviews

  • 5 Stars
    319
  • 4 Stars
    87
  • 3 Stars
    19
  • 2 Stars
    8
  • 1 Stars
    9

AC or Heat

By

April 25, 2017

if the heater or AC are not responding to wall thermostat or direct controls, unplug the unit, wait 30 seconds to plug back in. Worked for us to get the wall thermostat to respond again.

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Great service

By

April 23, 2017

Front desk staff were extremely friendly and helpful. Hotel was well maintained and clean.

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No disappointments

By

April 22, 2017

club

A plus all around, could not find a negative....please see my earlier comments "......".......................... Was very happy here......

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Great Staff

By

April 22, 2017

club

Very accommodating, friendly staff. The pool was warm and inviting. Breakfast was alright

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Clean with great pillows and quiet

By

April 21, 2017

club

The staff is friendly. Very quiet hotel with great pillows and cleanliness in every area of the hotel. Would definitely stay here again!

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Comfy beds great pool

By

April 21, 2017

club

Great hospitality, room was comfortable with everything we needed including internet. I have a toddler and he enjoyed the waterslide and pool!

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Nice Stay

By

April 20, 2017

club

Clean, comfortable, pool nice. Rooms clean and quiet. Everything you need for a nice stay.

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Comfortable bed and great service

By

April 20, 2017

club

Thank you for providing a room for us even though we had reserved our rooms on the wrong date. We had a dance performance in a few hours and needed the room immediately and the desk service was able to provide an excellent room that suited our needs.

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Super Hotel.

By

April 20, 2017

club

We had a great time visiting Medicine Hat for the first time ever. We enjoyed the river and the old buildings. The Hotel was Ina great location and was very comfortable

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Easy access from Trans Canada and great place

By

April 19, 2017

platinumelite

Stay at this hotel every time I am in Medicine Hat. I am always treated well and look forward to the next visit. Great location to the newer side of Medicine Hat, close to casino shopping and restaurants.

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Good bed, pleasant staff, pool.

By

April 17, 2017

We always check out the Holiday Inn Express first. Nearly always good value with good rooms. Room prices change each day though, so worth looking at more than one date.

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Great stay

By

April 14, 2017

Super friendly staff and clean beautiful rooms. We were very pleased with our stay. Thank you to the front of house staff for making our trip so memorable and such a warm welcome.

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