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Holiday Inn Express & Suites Toronto Airport West

5599 Ambler Drive , Mississauga, Ontario L4W 3Z1

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 764 reviews
83%
Recommend This Property

Ratings Breakdown

764reviews

  • 5 Stars
    398
  • 4 Stars
    210
  • 3 Stars
    69
  • 2 Stars
    53
  • 1 Stars
    34

Excellent Hotel

By

December 28, 2019

Very friendly staff, comfortable rooms, amazing pillows

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Nice quiet hotel

By

December 25, 2019

platinumelite

The hotel itself is good, quiet and comfortable. The shuttle from the airport took about 45 minutes to pick us up after we called which was a little frustrating at midnight with a toddler and an infant. The room was comfortable but had a shower only which we were not aware, having a small baby to bath. The breakfast was horrible.. cold.. dried out.. and unstocked. We ended up leaving and getting breakfast elsewhere.

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Satisfied with Holiday Inn Express

By

December 23, 2019

club

Totally satisfied.Were met by friendly reception staff, even at 1 am in morning, great shuttle service and enjoyable breakfast. The extended checkout time was a bonus.

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Very noisy Airport hotel

By

December 23, 2019

Even renovated ,Hotel is directly located at the busy highway 401 and Airport ,very noisy windows are old and not sound proved ,the renovation quality was poor . staff was helpful breakfast was typically basic .

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Great overnight location

By

December 22, 2019

club

Had a cancelled flight mid way after a week away. The hotel was a short shuttle ride away, prompt pickup. Good way to make the most of Ontario Winter storm and delays on planes.

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Good ambiance and airport access

By

December 21, 2019

platinumelite

Continue to use this property for friendly service, good meals and access to airport and parking

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Staff was courtesy, polite and friendly.

By

December 19, 2019

club

The room and bed were comfortable. I did not like having to pay well over 250.00 for parking because I did not have a time structure of how long I would be away. I have just spent 2 years being a full time care giver for my mother who just recently passed away on dec 2, 2019. I needed to get away after funeral services to see my son who lives in Vancouver after all that time looking after my mother. But I paid it because I had no other choice as I live 4 hours away.

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Great place close to Mississauga

By

December 17, 2019

club

Free parking and Breakfast. Close to shopping and bank. Staff was attentive and hotel looked and smelled clean. Will definitely stay here again.

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good property

By

December 16, 2019

Holiday inn Express
as expected, no shortcomings
would definitely stay there again

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Great stay

By

December 16, 2019

Stayed one night parked our vehicle for the week. Great shuttle service to airport. I like the fact that you can talk to the driver when you call from the airport. They tell you were too meet and an approximate time of arrival.

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Overall 4/5. Would stay again.

By

December 16, 2019

club

Pros: Very friendly staff. Room was clean and couldn't really hear the planes. Nice breakfast buffet with some variety each morning. Gym had decent equipment selection. Cons: The drain in the tub was clogged. The heating doesn't work well, as 70 was the highest it went up to. The AC was on upon arrival and to turn it off, one must unplug it. I called the front desk to confirm that the buttons on the AC don't work. These issues were true on 2 separate 4-day stays.

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Poor Experience

By

December 14, 2019

club

Poor communication with customers regarding credit card requirments to customers whom are first time hotel visitors. Never assume that All customers are aware of hotel booking requirements.

Rooms very small and not very accomodating. Not good value.

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