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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 2221 reviews
84%
Recommend This Property

Ratings Breakdown

2221reviews

  • 5 Stars
    1307
  • 4 Stars
    464
  • 3 Stars
    202
  • 2 Stars
    143
  • 1 Stars
    105

Great hotel

By

January 27, 2020

club

Good hotels are hard to fine. I travel a lot and I go to different countries and different states all the time I’ve been to so many hotels but this hotel here has definitely nailed it

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Great location!

By

January 23, 2020

club

Great location, great breakfast. The room was nice, bed very comfortable. We were lacking bedding for the pull out sofa, bath towels for 3 people, no extra toilet paper. Other than that, excellent stay.

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Construction

By

January 22, 2020

I know it's not the hotels fault, but the construction on the left side of the building was right outside our window. They worked all day and night was there 3 night and only got to sleep on Saturday.

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Nashville Trip

By

January 22, 2020

Alexis at the front desk was very nice, friendly and helpful! Great location to downtown. Just a few minute walk to Bridgestone Arena and all the Broadway fun!

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Valet parking at check out time/clean hotel

By

January 22, 2020

Some people waited up to an hour for their vehicle. We only waited about 15 minutes. However, when the valet brought our vehicle out, he left to get another one with our keys still in his hand. We had to wait another 10-15 minutes for him to return with our keys. Valet parking is way overpriced!
This hotel is clean and comfortable.

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My stay

By

January 22, 2020

club

Nice hotel and room, but my rates where higher than what they were advertising when I checked in. The Front desk staff weren't authorized to fix it.

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Hotel Manager

By

January 19, 2020

platinumelite

I think her name was Alexa. I had an issue with my final bill. She addressed this to my satisfaction. Good job. I will stay here again.

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Great location

By

January 18, 2020

Great location, walking distance to Bridgestone arena and the hot spots on Broadway

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Business Travelers Beware

By

January 18, 2020

I’ve stayed at this hotel before and was totally let down upon my arrival this go round. The staff is friendly but it is not enough to distract you from the construction that is going on around the hotel. Initially I did not think it would be a problem since most construction days end around 5, boy was I wrong. I heard a drilling sound until well after 9:30 pm. My covers smelled of old body odor but luckily there were two beds in the room. Check -out was great however the valet parking system is quite flawed. There was a line of individuals all waiting for their cars outside the hotel which means you had to wait in the cold for 15 plus minutes while your vehicle was retrieved. As is stands I would not recommend this hotel at it a current state.

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A Very Nice Experience

By

January 17, 2020

I had a lovely experience at this hotel. It was clean and spacious. The front desk team was friendly and helpful.

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Not the best spot in Nashville

By

January 17, 2020

Lots of construction and poor quality renovations. Room paint, amenities and condition were all shoddy.

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Excellent comfortable

By

January 16, 2020

club

Great service very clean i will come back, we check in at midnigth ,the front desk clerk was very nice, the room was clean and comfortable and there was no noise!!! We sleep very well.

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