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Rated 4.5 out of 5 by 172 reviewers.
Rated 3.0 out of 5.0 by Decent hotel Overall a good stay. Room and hotel were clean soft bed. Only issue was no hot water. Got a hot shower once then the next two days none. When i went to the front desk no one was they're to tell. Besides that a nice hotel. March 3, 2015
Rated 5.0 out of 5.0 by Business Trip HIE hotels are always top notch and I travel 4-5 days a month and I am always impressed with their properties and their staff. March 2, 2015
Rated 3.0 out of 5.0 by Good but not Great I was in town due to the death of a family member. The property has been well maintained since my last stay, but apparently this did not include the wi-fi. I voiced my displeasure about the lack of wi-fi during checkout (2/13/15). I was told that I would receive bonus Priority points for my inconvenience. As of this writing, I have yet to received my promised points. Follow up is a big attribute in my book; which is why felt I needed to mention this in this review. February 22, 2015
Rated 5.0 out of 5.0 by great overall stay they make me feel at home which is great when I am away from home so much. February 17, 2015
Rated 4.0 out of 5.0 by Convenient, Clean, Comfortable and Affordable HIE Spartanburg-North just off I-85 was the ideal location for my travel plans and needs. As IHG Rewards member and senior citizens, we were very pleased with the discounted affordable room rate. All the HIE staff were very friendly and courteous, especially Justin who covered the Front Desk. He provided prompt and timely assistance to all our special needs and requests. The hotel ground and facilities was clean and well maintained. Complimentary breakfast was a big hit, tasty entrees, hot coffee, fresh fruit and yogurt and more. The dinning area site was clean and comfortable. Staff was very friendly and courteous. Wifi access became "limited" on my laptop after the 2nd day of lodging. Was unable to access Internet from that time forward. Not a total lost, but an inconvenience. Very pleasant 3-day, 2-night stay. February 17, 2015
Rated 4.0 out of 5.0 by Front Desk Front desk needs to be attended to better. I saw one person in three days taking care of the breakfast area. February 16, 2015
Rated 5.0 out of 5.0 by Excellent place to stay! Our motorhome broke down outside of Spartanburg, and we needed a place to stay for a few days. I saw some of the reviews and decided to try the Holiday Inn Express. I generally stick to 4/5 star hotels on most of my business trips.... but this hotel was SUCH A PLEASANT SURPRISE! It was clean, well lit with a welcoming 'great room' and lobby. The staff was extremely courteous. The room itself was immaculate - nothing broken, clean bathroom, everything worked. If you're in the Spartanburg SC area, this is definitely the place to stay at. February 15, 2015
Rated 5.0 out of 5.0 by Excellent Service and Accomodations I had a large group of students attending a nearby event. The rooms were very nice and the common areas were excellent. February 10, 2015
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