Rated 4.5 out of 5 by 196
Rated 5.0 out of 5.0 by Rockie1313 location
Excellent location to visit my son who lives in the area and to visit a friend at the Mary Black Memorial Hospital during our stay in Spartanburg. Clean room and bath, which was also a smoking room. We checked out the indoor pool area and although we didn't get a chance to use it, it was very well maintained. I will definitely stay there again with our future visits to Spartanburg and the surrounding areas.
April 30, 2015
Rated 5.0 out of 5.0 by rcm14 recognize platinum rewards club member
I had a bad experience up the road at another Holiday Inn Express that did not recognize my rewards club status. This hotel upgraded my room and immediately gave me points back instead of gift bag. the front desk clerk was extremely nice and welcoming. I highly recommend this hotel, especially for reward club members!!
April 29, 2015
Rated 5.0 out of 5.0 by holliedayz Friendly customer service
My stay at this hotel was a pleasant one! When I came in, Justin and Taylor were smiling and ready to get me checked in with friendly service. Justin was able to recommend a variety of restaurants based on my coworker's and my preference. Later, the remote to the television was not working and it was replaced immediately... It was like one was already there waiting on me.
The rooms were clean and in good condition. The bathroom had accommodating amenities. The breakfast was replenished; hot items were hot, cold items were cold. There was a good variety of breakfast items to choose from.
April 28, 2015
Rated 4.0 out of 5.0 by RI Family Staff very helpful
Spent the week at three Holiday Inns in one week, this was the best of the three. Staff helped upgrade to a suite after first night and made up for a small error. Wife and son enjoyed the pool. Staff at front desk very friendly. Breakfast was good, hot, and ready. I will be back there to visit son in school nearby.
April 26, 2015
Rated 4.0 out of 5.0 by Ms Karla Poor mattress but good service
The service was good as usual. We stay at this hotel at least twice a year. The only complaint is that the mattresses both weekends I was there recently were not firm enough and I could not get comfortable, having a very hard time falling asleep. Our event runs late and begins early so getting a decent night's sleep is important.
April 24, 2015
Rated 4.0 out of 5.0 by Brian427 Great Staff Experience and Comfortable Rooms
Great place to stay. New and fresh feeling. Courteous staff and okay breakfast options.
April 21, 2015
Rated 1.0 out of 5.0 by Hardworker39 You can't stay here if you live within 50 miles from the hotel
I was told that "I will do this for you this time but you need to know our rules" you can't stay at Holiday Inn express if you are a local! This makes no sense to me. I am a paying customer like everyone else. I will never stay at another holiday inn again and will tell everyone I know not to either.
April 15, 2015
Rated 5.0 out of 5.0 by AshleyEL84 Great place to stay
We were driving down to Alabama from the DC area and needed a room for the night. The front desk person was very nice and helped a lot.
The free breakfast was by far the best I have had at a hotel.
April 15, 2015