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Holiday Inn Express & Suites Whitecourt Southeast

4721 49th Street , Whitecourt, Alberta T7S 1N5

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.6

based on 628 reviews
98%
Recommend This Property

Ratings Breakdown

628reviews

  • 5 Stars
    429
  • 4 Stars
    176
  • 3 Stars
    11
  • 2 Stars
    8
  • 1 Stars
    4

Great hotel

By

December 06, 2019

platinumelite

Other than the train across the street, very nice hotel

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Great Staff

By

December 04, 2019

club

We Booked into this Hotel for a hockey tournament the staff here are awesome! They were prepared to have hockey teams stay here had an open banquet room for kids to play in opened up the dining area in the evening for a pizza party for another team and the staff were running around with candy bowl for the kids. i would recommend this hotel to anyone. They were able to manage the chaos of 3 hockey teams with minimal disruption to other guests! Great training by hotel management and next time i need a place to stay in whitecourt this will be the hotel we book at.

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Excellent hotel

By

December 02, 2019

club

I stayed here for three nights. The entire staff made me feel very welcome and was very accommodating. I would definitely recommend this hotel to anyone

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Great

By

December 02, 2019

If you are in town for hockey stay here! Tara at the front desk was very accommodating, extremely friendly to our children and made our hockey team feel welcome.

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work stay

By

December 02, 2019

hotel is extremely clean and staff are excellent. I stay here once a month for a day or two and the staff use my name and are excellent.

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Comfort and staff

By

December 01, 2019

club

All facilities were excellent and the staff were great.

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Twas not a planned stop, but exceeded expectation

By

November 29, 2019

platinumelite

Lovely hotel, great location. The most amazing staff from front desk to room attendants, they were very pleasant when passing in the hallway.
The gal at the front desk anticipated my every need, little details that make traveling alone a comfort.
Warmest gratitude to all the staff you are a credit to the IHG family.
Karen

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Overly helpful desk clerk.

By

November 27, 2019

This is a great hotel with excellent staff overall. The only issue we had was the overbearing desk clerk. We were there with my son's Peewee hockey team and although the desk clerk worked hard to make sure the kids had a good time, she injected herself to much in our stay. Not only was she making unnecessary phone calls to our room to update us on what she had done for the kids she also chastised the kids on the quality of their game play during their tournament after having watched them play one of their games. I am all about good customer service but she was way to involved to make me give her a five star rating.

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Pleasant stay

By

November 24, 2019

club

Friendly staff, great breakfast choices, comfy beds

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Home away from HOME

By

November 18, 2019

Had a great two week business stay. I made an error and failed to tell the check in staff that we were working for a particular client who had a corporate rate at the hotel. At the end of our stay the staff made all the adjustments to the bill and looked after the saving.

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Best beds and pillows

By

November 15, 2019

Great, clean and most friendly staff. The beds and pillows were the best

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Fantastic IHG Service at the Whitecourt Holiday Inn Express

By

November 15, 2019

On a recent business trip to Whitecourt I booked in at the Holiday Inn Express near downtown. The staff were really friendly, polite and helpful and the hotel was clean, modern and well maintained. I would have no hesitation in staying at this hotel again.

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