6401 Brandon Avenue
Springfield, VA
22150
United States
Nhận phòng: 3CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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88%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,3
88%
Giới thiệu Cơ sở này
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Loyal IHG Member
ByPaladama
tháng 5 04, 2025
There were other hotels, but we searched for a Holiday Inn Express on our tripfrom NH to Myrtle Beach. The hotel we stayed at was as expected: clean, accessable, with a friendly staff, and something to eat in the morning before we continued our travel.
Great hotel and room
ByMibeb757
tháng 5 02, 2025
This is my go to hotel whenever I'm town. The room was spacious and the bed was so comfortable.
Khách ồn ào
ByFlightman
tháng 4 28, 2025
Biggest problems were with noisy guest. Two out of three nights were terrible first with noisy young people unsupervised. Next night was disrupted by noisy men drinking and making a lot of noisy in hall. Was told they’d try to help next night.
Giường thoải mái, dịch vụ tuyệt vời
ByHello
tháng 4 24, 2025
Very comfortable bed, pretty clean room. Bathtub had a hole in it. Looks like the room and bathroom were recently renovated, but someone forgot punch list repair in the bathtub. Service was OUTSTANDING. Breakfast options were really good but surprisingly, no juice? Lobby areas and elevators could have used a good vacuum. But overall it was a very good experience.
Easter Week
CủaClinton
tháng 4 24, 2025
I'm glad they have remodeled, really nice and clean rooms. Front desk Indian boys are very friendly; makes you feel welcome. I stayed for a week,
Stayed for family trip
ByBecky
tháng 4 18, 2025
Wish pool had been open, and breakfast had been set up properly. Also Ice machine on floor broken, and vending machine ate my money but overall I was there to sleep and the bed was incredibly comfortable and the hotel and grounds clean. Plenty of eaterys and other stores in walking distance
Bit more space in double bed
ByAnees
tháng 4 18, 2025
Good place, decent breakfast, but would have liked a bigger bed
Đi thêm dặm
BởiCLT0217
tháng 4 17, 2025
The front desk staff was very helpful! I arrived at ~830pm on a Thursday with a Uhaul truck (I was relocating) and realized that the lock I had for it wasn't going to work. The front desk offered to take me to autozone to buy a new lock and wait for me there. They went above and beyond! Aside from that, the property was clean and comfortable. I would highly recommend this property.
Great location - great place to stay!
ByCoastalCT
tháng 4 10, 2025
We stayed four nights at this hotel. We were visiting Fredericksburg, VA for a LEGO event and another three days DC. I was pleasantly surprised how clean and comfortable the room was. We had a king bed with a sofa. Plenty of space so you don't feel confined when staying multiple days. Breakfast choices good - I think everyone can find something. I only wish they offered homemade fries every morning. The rest of the mornings they offered really spicy potatoes which neither I nor my son could eat. The location is excellent for visiting DC - they offer free shuttle to the metro station - about 7-minute drive from hotel.
Our four somewhat negative experiences during our 4-night stay:
1: Second day when we asked for the shuttle, we waited 45 minutes. Initially they said the shuttle would be there in 10 minutes. When I inquired why no one was coming, the receptionist said that the shuttle was already there and picked up guests a half an hour earlier. My son and I were waiting the entire time in front of the hotel and no shuttle ever appeared. After we finally got a hold of the shuttle, the driver said he picked up some guests on the back side of the hotel who claimed they needed a shuttle without ever coming to the actual shuttle pick up place in front of the hotel. Come on! Needless to say, I was beyond frustrated, especially because I was waiting with a 6-year-old child. There was obviously no proper communication between the driver and the receptionist because the shuttle picked up random people and not us who called the shuttle.
2, The night we arrived, the receptionist was quite unpleasant. I am a Platinum Member, and we usually receive a Welcome Amenity. The guy just checked us in, gave me a key and that was it. Quite an unusual and brief experience.
3. Room key didn't work on multiple occasions. Every time I got down to the receptionist, I was first given the speech how it's most likely me not knowing how to open the door. They wouldn't even listen what I had to say, that the key simply never turned "green" to indicate it was properly coded. It was very frustrating to go through this multiple times.
4. One of the nights they had influx of guests and hallways were busy and people very loud even at midnight, shouting at each other and slamming doors.
Overall:
I will be staying at this place if we are again the area. I just hope they improve the systems in place.
Renovation still happening
ByToph15
tháng 4 09, 2025
Just a heads up…if you choose to use the complimentary shuttle to the Metro station…be prepared to foot the bill for a taxi to bring you back to the hotel…$15 we won’t get back!
Vị trí tuyệt vời
ByRonnee1
tháng 4 09, 2025
The Holiday Inn Express is at a great location. Minutes from Springfield Plaza, the mall, the beltway, and DC Metro Franconia station. The staff is very friendly, welcoming and accommodating. The breakfast had a nice variety. And the room was very clean and comfortable. I highly recommend this hotel.
worst hotel stay
BởiJay3379
tháng 4 07, 2025
First, our room smelled like water damage that was masked by Febreeze. Then, early in the evening, a large group of very loud youths arrived on our floor, causing an absurd amount of commotion. The front desk clerk was kind enough to find another room for us on a different floor, upon my request. The second room did not smell, thankfully. However, the noise continued unabated throughout the night. Apparently, there was another large party in the hotel that night (perhaps several). Being right by the elevator, we were kept up much of the night by loud people in the halls, coming & going. Got no sleep. Will never stay there again. Awful.