 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Open Gallery
服务热情
By11111
October 09, 2021
服务热情，但是专业度不够，餐食品质很差，餐具非常不干净
good quality service and comfortable room
ByChen
September 08, 2021
全天服務，非常專業。酒店的房間跟各項硬件挺好的。主要是去放鬆休息。附近環境很好。疫情期間餐飲不是很方便，不過值得期待冬天的溫泉。
Comfy bed, great breakfast and a PS4 in the lobby
ByHugh
June 24, 2021
Comfy bed, impressive air quality, had great time with friends. The front desk was helpful and welcoming. There was a PS4 in the lobby.
服务上乘
Byzzfuner
March 31, 2021
专业的服务，接待亲切友善，环境一流，和温泉一起很好，亲子度假的首选
儿童活动
Bytracy
March 31, 2021
建议增加儿童设施，增加办理入住的工作人员，并让工作人员主动维护秩序，大厅有点嘈杂，工作人员不能积极主动的维护秩序或者提供帮助，建议改善
适合家庭度假
Byking4249
March 19, 2021
酒店位置在半汤温泉度假村里，但年初三入住，人太多了。作为一个S卡，也无法优先登记入住。在前台足足等了40分钟，连一个坐的位置都没有，还好后期入住体验还不错。可以厚道的赠送下午茶这类的，算是弥补了些不足。
环境好
ByCharles
October 13, 2020
酒店环境好建筑也不错，服务人员对应好尤其是前台及销售
枕头很好，服务可以，环境优雅，
Bychosen
June 22, 2020
环境很好，只是装潢老旧，看起来不干净，早餐丰富，环境优雅安静，气氛很好，
很好
Bysunny
October 07, 2019
不错的假日体验，希望增加宝宝娱乐措施或是亲子活动，那样更棒
还不错，下次再来
ByCHIBIN
August 26, 2019
环境比较好，餐饮不错，住了2天；
周边景点还在开发当中，过2年成熟后，还会来转转。
UNPARALLELED SERVICES
ByMikejchina
May 29, 2019
I'm an elite member of IHG's loyalty customer program for quite a long time as well as other international hotel groups. And I've been staying a lot of properties all around world including Asia, Europe and North America.
I have to say the Holiday Inn Chaohu Hot Spring Resort is among the top picks in terms of services!
This property is a hidden gem. 40 minutes drive from the bustling city of Hefei. 5 minutes off the highway, you are at this beautiful resort. Neighboring one of the best hot springs in the whole of Anhui Province and other attractive little villages and scenery spots. This place is packed during winter and public holidays.
I stayed here twice in April and May. The rooms were spacious and well appointed. Every room has a large balcony facing the mountain on the back side of the hotel. The hallway is a bit long though, but understandable due to the property used to be a military base. Overall a very attractive and quiet resort you could relax for a few days from your busy life.
Although in its low season, the services I received were impeccable. Your elite status was immediately recognized during check-in. Room was upgraded, welcome amenities and even afternoon tea were delivered to your room before your arrival. Above all, it's the staff who are working here that made this property outstanding. Everyone you encounter from the bellman, front desk employee, customer relationship manager to the housekeeping ladies and waitresses always have genuine smiles and willingness to help. All of this really made me felt like what Holiday Inn is willing to offer truly a home away from home!
I would like to specifically appreciate the manager on duty, the fronk desk clerks and the customer relationship manager who went out their ways to make me felt so welcomed and accommodated in every possible way. You should be the pride of your hotel!
环境优美，服务到位细致，房间空间大，设施全
By晴空123
May 09, 2019
进去就有迎宾人员为你开门问候，很有礼貌，路过的工作人员也会向你问候~办理入住也很顺利。房间面积很大，意外发现柜子里还有小冰箱，衣橱里还有熨斗什么的，真的很齐全~不过洗澡时未发现凉拖鞋，只能穿着一次性拖鞋去洗，鞋湿了后来也只能光脚去洗，希望能提供凉拖鞋。另外，房间外面的环境非常绿色，绿植面积很大，是个度假休闲的好地方。
ps，希望能提供新鲜一点的水果