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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 234 reviews
93%
Recommend This Property

Ratings Breakdown

234reviews

  • 5 Stars
    174
  • 4 Stars
    48
  • 3 Stars
    8
  • 2 Stars
    2
  • 1 Stars
    2

可以放松心情的度假酒店

By

May 05, 2017

位置很好,和半汤温泉一墙之隔,专车接送。山景房很舒服,在户外喝咖啡也是最佳的选择。服务很好,能为会员提供超出预期的服务。

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环境很好,服务很好,餐饮有待加强

By

May 05, 2017

club

环境很好,服务很好,餐饮有待加强。环境很好,服务很好,餐饮有待加强。环境很好,服务很好,餐饮有待加强。环境很好,服务很好,餐饮有待加强。

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床品不错,洗护用品较差

By

May 02, 2017

club

酒店年久缺少维护,布置欠诚意。阳台常年较脏,房间很多家具掉漆。另外儿童房的布置很土很没诚意。酒店吧台没人在,想点咖啡或者小食也没得选。总体来说大概是4星的标准超五星的价格。如果巢湖有其他的度假酒店,会慎重选择

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度假首选

By

April 25, 2017

第一次入住,是积分兑换的,环境非常好,阳台太舒适了,一眼望过去全是山和树,度假就是要这种感觉。自助餐厅是东南亚风味的,是我喜欢的口味,菠萝炒饭非常好吃,就是羊排要等好久~餐厅员工也非常有眼力见,有空盘子就收走了,餐厅外的环境也很好。总而言之,非常适合度假。

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装修一般

By

April 21, 2017

club

由于赶着走,并没有来得及吃早餐。总体外观还是可以的,但是房间内部还是陈旧了。觉得不值这个价格。周边环境不错,不过到市里交通不方便。建议可以增加收费的送站接站服务

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位置俱佳,服务一流

By

April 19, 2017

platinumelite

非常好的再一次体验,回到巢湖假日酒店,一切还是那么的温馨和美满。
饮食还是传统的菜肴,希望可以增加一些特色菜系,这样会令人更加满意。

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酒店服务非常差,卫生打扫很差,周围环境还可以,自助餐一般

By

April 16, 2017

店服务很差,假日里面最差的,让打扫卫生会忘记,让送东西也会送一两个小时都不到。卫生打扫很差,周围环境还可以,自助餐一般,不推荐。

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自助餐其差,餐厅服务其差

By

April 14, 2017

自助餐其差,餐厅服务其差 自助餐其差,餐厅服务其差自助餐其差,餐厅服务其差 自助餐其差,餐厅服务其差自助餐其差,餐厅服务其差 自助餐其差,餐厅服务其差自助餐其差,餐厅服务其差 自助餐其差,餐厅服务其差自助餐其差,餐厅服务其差 自助餐其差,餐厅服务其差自助餐其差,餐厅服务其差 自助餐其差,餐厅服务其差自助餐其差,餐厅服务其差 自助餐其差,餐厅服务其差自助餐其差,餐厅服务其差 自助餐其差,餐厅服务其差

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环境优美、安静

By

April 10, 2017

club

安静,自然。还有温泉资源。
但是,酒店硬件一般,床上竟然还有蜘蛛!或许是生态太好的原因吗?
泡温泉还不错,但是如果巢湖有更好的酒店,也许我会选择更好的。

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服务一流高效

By

April 03, 2017

club

对顾客的要求和意见,积极处理,态度热忱,房间整洁,入住过几次,服务一次比一次有进步。员工有礼貌,素质很好,对各方面服务均满意。

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服务一流

By

April 02, 2017

每次来都OK。酒店硬件设施及周边环境非常棒,有温情。如果温情能够在酒店之间建立一个内部通道就更好啦,这样免去晚上从外围绕行的困扰。

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小孩床很温馨哦……

By

March 31, 2017

小孩床的设计很温馨,让有小孩的我们觉得很意外,阳台躺椅也让我觉得很舒服,眼睛一睁开就看见对面绿油油的山让人心旷神怡!

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