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Hotel Review
Guest Reviews
Hotel Indigo Lijiang Ancient Town

Hotel Indigo Lijiang Ancient Town

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.8

based on 220 reviews
96%
Recommend This Property

Ratings Breakdown

220reviews

  • 5 Stars
    190
  • 4 Stars
    26
  • 3 Stars
    2
  • 2 Stars
    2
  • 1 Stars

一流酒店

By

April 27, 2017

自定义目前个人住过一流酒店。跟IHG酒店打交道几年,个人感受丽江英迪格无论服务、软硬件、空间尺度、地理位置都是一流的。相比IHG内,或者其他酒店集团!就拿服务来说,上次2016年雨季,喝酒归来有点受风,服务人员主动观察到并送来姜汤。2015年有意识致电客服,表示工作未完成能否早餐送来客房,结果愉快的答应。同阶段,同等级其他丽江酒店也试了(x茂、xx庄),无一如愿(本人工作性质和旅游酒店业相关)。这次去还是一如既往的好,主动推荐过给身边好多伙伴,住过都说好!好到主动要来这里好评推荐!!

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非常有特色的酒店

By

April 27, 2017

club

酒店建筑园林非常有当地特色,客房有单独的小院,服务人员也很专业热情。还可以去对面洲际使用健身设施和游泳池。

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服务很好,床品一般

By

April 25, 2017

前台服务人员亲切 热情。酒店园林也很精致。餐饮选择较少,味道还不错。客房都很满意,但是床品欠佳。客房的鲜花不错。点餐也很快送到客房。酒店服务人员大多数都会主动和我打招呼。

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感人

By

April 24, 2017

club

服务,恰巧我过生日你们服务员Bill发来电话祝贺,,,并送来蛋糕,一很开心,在外地还能吃上蛋糕,一表示感谢

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服务一流,餐饮需改进

By

April 23, 2017

club

早餐需改进,结束时间太早建议增加时段,或者提供送餐或打包的服务。酒店设施设备服务人员都十分好,卫生干净整洁。

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床铺和枕头舒适,服务体贴周到

By

April 23, 2017

platinumelite

房间是茶马风格,空间很大,且位于酒店的中央,安静舒适。最满意的是可以选择枕头,这对于颈椎不好的我绝对是一大福音。夜宵和午餐口味和服务都不错,性价比高。

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环境很棒

By

April 22, 2017

club

酒店园区很自然温馨,设计感十足,房间感觉舒适,也挺温馨。但服务人员过于刻板,灵活性和人性化不足,让人感觉软件不足,不温馨!早餐仪式感足,但品类太少,更多关注客户的需求、健康更为重要。

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an oasis in Lijiang

By

April 21, 2017

club

It was a most pleasant surprise to find the Indigo Hotel in Lijiang; quite frankly, I was not expecting the hotel to be so charming and pleasurable. It is small, like living in your own villa an so charming, unlike larger hotels. It shares facilities with the Inter-Continental right next door and this was just fine. I enjoyed using their pool and enjoyed a glass of wine in the bar lounge. Staying at the Indigo was relaxing and so charming. I was very pleased with the staff, service and a feeling of letting the world go by
I most certainly would recommend this fine hotel to anyone travelling to Lijiang

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非常好

By

April 19, 2017

club

真的不错的酒店和服务




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不灵活的不完美

By

April 11, 2017

platinumelite

酒店的位置、设计和硬件其实都挺不错的,工作人员的服务也都比较热情,只是处理一些问题还不够灵活,虽然也是按照标准办事,但如果能够灵活处理一些问题能够让客人的体验更好。

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酒店融入历史

By

April 08, 2017

platinumelite

丽江英迪格充分体现了丽江原马帮文化,酒店灯饰采用马蹄装饰,酒店家具均用马皮革包裹并铆钉装饰,古朴有质感
不方便的地方在于这家英迪格的健身设施和酒廊需要与隔壁的洲际酒店共用,距离稍远不是很方便。

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庭院设计特别用心,度假好去处

By

April 04, 2017

club

酒店的各方面设计都十分让人满意!负一楼的私享空间设计的也十分大气好看,适合午后过去喝茶聊天!会议室的懒人沙发也特别的耳目一新。公司staff可以躺在地上放松的进行头脑风暴!酒店早餐也不错,有清醒饮料,十分好喝令人难忘!酒店房间也足够大,独栋独户,自己屋前的小院子也十分适合坐着喝茶,总之住在丽江英迪格来放松自己真的是无与伦比的选择!

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