HUALUXE Shanghai Twelve at Hengshan

OlehPaul

ตุลาคม 01, 2568

Secara keseluruhan dekorasi Hotelnya bagus sekali, kamar nyaman, dekorasi lobi cukup kental dengan budaya Cina tradisional, suka sekali.

ByLeong

กันยายน 30, 2568

Benar-benar menikmati masa inap saya! Suka dengan pelayanan dan kamar

Itu sungguh baik-baik saja. 還好。

Bymichele

กันยายน 22, 2568

我2017年帶過。那時候很棒就想說在來一次。這次就覺得酒店和房間保留的不好。前台的服務員很棒可是大少的不是不舒服後來跟他們換個房間好一點。以後不會來了。 Telah datang di sini di 2017 dan itu mengagumkan, tetapi hotelnya berganti manajemen dan jauh lebih tua. Menurutku, itu tidak dirawat dengan baik. Staf Front Desk luar biasa, tetapi kamarnya kotor. Mereka tidak mengganti air panasnya jadi barang-barang tamu sebelumnya masih ada di sana, ada jamur dan lumut di wastafel, mejanya lengket dan ada residu yang harus saya bersihkan sebelum digunakan, dan tempat sampahnya benar-benar membusuk (hancur berantakan). Mereka memberi kami sarapan gratis, tetapi tetap saja meninggalkan kesan yang kurang baik sehingga kami meminta mereka untuk mengganti kamar kami. Kamar barunya lebih baik, tetapi bidetnya tidak berfungsi... Menurutku, itu sudah tua.

Hotel berkelas, lokasi strategis, harga terjangkau

ByAgent G

กันยายน 17, 2568

Saya pernah masa inap di sini sekali sebelumnya, dan kali ini juga merupakan pengalaman yang luar biasa.

Hotel ini tidak terlalu jauh dari bandara Hongqiao (SHA), dan sepelemparan batu dari distrik Jing'An atau Huang'Pu, yang ramai dengan kehidupan malam.

Status saya Kenali saat Check in dan saya memilih sarapan gratis sebagai Amenitas Selamat Datang, tetapi saya juga diberi poin! =)

Saya datang pada hari kerja dan memesan suite terbesar kedua. Saya menerima Upgrade Gratis ke suite terbesar di hotel, yang menghemat sekitar USD 70 per malam. Kedua suite tersebut sangat besar, jadi peningkatannya merupakan bonus yang bagus.

Staf Concierge dan Front Desk sabar dan profesional dan amenitas seperti Kolam Renang, loker dan kamar mandi, serta kafe di lantai pertama adalah yang terbaik. Para pelayan di restoran tersebut juga sangat ramah dan restoran tersebut menawarkan berbagai macam masakan yang berbeda.

Sangat direkomendasikan untuk menginap di sini baik untuk bisnis maupun wisata.

交通方便

By林立在此

สิงหาคม 30, 2568

房間寬敞，交通方便，一號線恆山站就在旁邊，附近環境不錯，對面就有許多餐廳。價格也不貴，個人很滿意。評論限制太多會令人打消評論念頭

ByJanBeijing

สิงหาคม 23, 2568

Whenever I come to Shanghai I stay here. The team is super friendly and very generous on upgrades for elite members. The location is super conviniebt and the rooms are very charming. Best IHG hotel in Shanghai!

服务一流，地理位置特别好

OlehMax dan Mann

สิงหาคม 13, 2568

前台办理入住的陈先生非常体贴细心，服务预见性到位，安排周到，早餐餐厅服务员和Chef服务也非常好，健身房设施非常不错，服务人员专业

Friendly staff and amazing breakfast

BySuSQ

สิงหาคม 02, 2568

My parents and I had a great stay at the hotel. The front desk lady generously offered us complementary breakfast. She was friendly and welcoming, asking us if we need anything. Breakfast was delicious.

可能我住到ihg的地板酒店

Bytaoss

กรกฎาคม 19, 2568

一颗星送给礼宾部，感谢你们的协助。
房间非常脏，地毯几乎无清洁，床品清洁不到位，睡醒隔天小腿碰到床品的地方有类似被虫咬的红肿块。浴巾大概等同于擦地抹布，黑黑的，破破的，臭臭的，油油的。浴室台盆浴缸，淋浴间，估计也被清洁阿姨放弃了，该发霉发霉，该破损破损。不知道此酒店其他房间如何。
ne star goes to the concierge team for their helpful and friendly service — thank you for your assistance.
Unfortunately, the condition of the room was extremely poor. The carpet was barely cleaned, and the bedding didn’t seem properly sanitized. I woke up with red, swollen marks on my lower legs where they had touched the bedding, possibly from insect bites.

The towels were shocking — dark, torn, smelly, and greasy, barely distinguishable from floor rags. The bathroom sink, bathtub, and shower area were all moldy or damaged, seemingly neglected altogether by housekeeping.

I’m not sure if other rooms in the hotel are the same, but this stay was deeply disappointing.

Bad Stay: Poor Hygiene, Faulty Facilities

ByHidden

กรกฎาคม 03, 2568

My stay at this hotel was very disappointing due to several issues:
Hygiene:
The cleanliness was far below expectations. I found a long hair on the face towel in my room, even though I have short hair. The plates in the temporary lounge on the first floor were covered in grease and water stains, making them unusable. Later, I tried the upstairs lounge, but the plates there were also not clean.
Facilities:
There were multiple problems with the room facilities. The shower adaptor was bent, making it very difficult to shower properly. The curtains could not be opened with the electric controls and would get stuck; even trying to open them manually didn’t work. One of the floor lamps could not be turned off, so the room was too bright for sleeping. The internet connection was unstable and frequently disconnected.
Other Issues:
After dusk, termites started flying into the room, which was very unpleasant. The lounge experience was extremely disappointing, and I would rate it zero. Additionally, no one ever answered the express service phone line when I called for assistance.
Overall, I would not recommend this hotel based on my experience.

nice

Byjames

มิถุนายน 12, 2568

this is nice，but i don't know why 50 characters are required.

nice view but bad experience

ByHong

มิถุนายน 10, 2568

Generally, it is a good experience to stay here. They have beautiful decorations in the hall and the room. The balcony has a stunning view of natural scenery. But I think the hotel should focus more on the room service:
1. The WiFi in the room is very unstable. Even for a simple card game. Multiple lags when watching videos.
2. Lots of mosquitoes in the room, and I couldn't sleep well for the 2 whole nights. It was so upset.