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Holiday inn express & Suites Gatineau - Ottawa

11 Impasse de la Gare-Talon

Gatineau, Quebec

J8T 0B1

Canada

Nhận phòng: 3CH

Trả phòng: 12CH

Tuổi nhận phòng: 18

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Gatineau - Ottawa 11 Impasse de la Gare-Talon
Khoảng cách từ sân bay

Ottawa International Airport 18.02 MI/ 29 KM

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93%
Giới thiệu Cơ sở này

Trải nghiệm Tổng thể

4,6

dựa trên 914 đánh giá
93%
Giới thiệu Cơ sở này

Phân tích Đánh giá

914đánh giá

  • 5 Sao
    669
  • 4 Sao
    165
  • 3 Sao
    30
  • 2 Sao
    27
  • 1 Sao
    23

Qualité accueil et propreté des chambres

By

tháng 5 27, 2024

Je n'ai pas eu un très bon service à l'accueil. La préposé était seule pour la période achalandée des check-in. La pauvre jeune fille visiblement pas assez formée était débordée. Cela a pris plus d'une heure. En plus, j'ai dû faire réactiver ma carte d'accès à 3 reprises durant mon séjour car elle ne savait pas comment le faire pour un séjour de plusieurs jours. Pour ce qui de la propreté des chambres, le ménage est fait de façon très sommaire, le balai et/ou l'aspirateur n'étant pas passé à chaque jour.

Il avait aussi un groupe nombreux de jeunes (environ 14 ans). Beaucoup de bruits et de va et vient dans les corridor jusqu'à 1h30 AM. Malgré nos demandes à la réception de faire cesser le bruit.

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Questionable experience

By

tháng 5 14, 2024

club

I had some issue @ the reception at my arrival.
I go there once a month, using the same process that work impose to me. We are using a third party company to book the room. For the first time, This time the receptionist was asking for the last digit of the credit card. I explained that we do not see the information, only the confirmation, for the rest they should be dealing with our travel agency. That did not work! I had to provide my own credit card which she charged right away and removed the company credit card. I had to send a form to the agency, they had to contact the hotel etc. etc. a real mess. throughout this, she was just telling me that i should have known and wasn't willing to work with me. Just an unpleasant attitude.

Well, as a result, for the next 3 months, i have reserved already and it will NOT be at this location.

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Nice Stay

By

tháng 5 06, 2024

platinumelite

I was visiting Ottawa for a single night, and found this hotel convenient to the city without any parking difficulties/fees. The hotel is adjacent to a number of casual restaurants, which I appreciated. Ottawa’s ByWard Market and Parliament Hill are a short easy drive. My room was basic and uncluttered -— a sort of attractive, modern minimalist design. The flooring was a laminate rather than carpeting, which I imagine is easier to keep clean. All the expected conveniences were present, and the en-suite bathroom was bright and modern. The buffet breakfast was typical for a Holiday Inn Express, providing many fresh/hot options including pancakes. The property was quiet and relaxing. I did not visit the pool, so I cannot comment on it. One minor quibble—parking spaces are extremely narrow, so you kind of have to cross your fingers that adjacent cars won’t ding you. I enjoyed my stay at this property and would happily stay again next time I visit Ottawa.

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Holiday Inn Express Gatineau is a great spot to stay!

By

tháng 5 05, 2024

Excellent location close to shopping, restaurants, entertainment venues while providing a good night’s sleep on incredibly comfortable beds. Enjoy a luxurious shower with lovely Dove products and wake up to your choice of breakfast items with your hot coffee!

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Clean, comfortable and convenient

By

tháng 4 20, 2024

The hotel is clean, food is great, parking is free. Close to the highway and gas stations. Like it.

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Clean room and helpful staff.

By

tháng 4 17, 2024

Clean room. Staff is able to rectify issues with accommodation. Air units can be very noisy.
Plenty of towels. Bedding was light.

Good location with multiple restaurants not to far.

Plenty of parking.

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tout va bien jusqu'à ce qu'un problème ne survienne

By

tháng 4 12, 2024

J'aurais été très satisfaite de mon séjour n'eut été de l'absence de réception de ma plainte. Le personnel n'était pas en mesure de me répondre et l'équipe de gestion n'a pas fait de suivi jusqu'à ce que je les relance. Je n'ai eu droit qu'à des réponses laconiques et aucune ouverture pour comprendre ce qui a pu arriver. Mon insatisfaction ne les intéresse pas.

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Very comfortable bed

By

tháng 4 09, 2024

I’ll stay my next trip down with my wife maybe I’ll bring our kids next time so they can swim over all it’s a nice place and there’s a big restaurant next door

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Staff Goes Above and Beyond

By

tháng 4 07, 2024

platinumelite

From check in forward staff went above and beyond to make sure we felt welcomed and comfortable. When an issue arose with our duvet the front desk person came up and personally changed the cover.

The hotel and rooms are updated and modern. The location is convenient for food, shopping and proximity to downtown Ottawa,

We were thrilled we could travel with our cat as it is difficult to find a "pet friendly" hotel willing to accept cats as guests.

Breakfast was plentiful (though I'd welcome a few more non-bread choices) and the warm croissants and cool pancake machine were extra nice touches.

Will definitely stay here again.

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Great stat

By

tháng 4 04, 2024

Though it was only for one night it was a great stay. Breakfast was wonderful. Rooms neat and clean. Beds were comfortable.

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Clean room and great locat

By

tháng 4 01, 2024

The room was very clean as the hotel in general. Bed was comfortable and slept really well. Love that the shampoo and conditioner was more than enough for the three of us and the brand was Dove. The location was great for us. I like the fact that it was in a nice and quiet area. There were lots of parking space as well. Breakfast was good.

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Cozy room

By

tháng 3 06, 2024

The cozy room exudes warmth and comfort. Soft blankets and plush pillows invite you to unwind, creating a perfect escape from the hustle and bustle. The tasteful decor, including warm-toned lighting, adds to the inviting atmosphere. This room is a sanctuary for relaxation, making it an ideal spot to curl up with a book or enjoy a tranquil evening. The attention to comfort and aesthetics makes the cozy room a haven for those seeking a snug and inviting space.

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