holiday inn express & suites Cleveland-Richfield

Giá trị và vị trí tuyệt vời

BởiSandman65

tháng 7 16, 2025

Nice well kept and run property... close to alot of attractions and restaurants... would definitely stay at this property again if I need overnight lodging

Kinda disappointed

ByAnBeck

tháng 7 16, 2025

This stay was ok. Things could have been better. The room was very humid and when trying to change the temperature the buttons weren't working correctly. Everything in the room felt very damp especially the bedding. Using the bathroom there was no exhaust fan to clear the mirror or to help with the stink from someone using the bathroom.
Pool water was warm so not very refreshing.
Hot tub was overwhelming in heat where it wasn't enjoyable at all. If a kid fell in they would be burnt. When we got in ourselves it took little while to get used to the water but still took our breath away as it was to hot.
The sauna didn't work.
No pool towel stocked for use.
Told the front desk about the issues once we were done and someone went and reset the Sauna as what they said. Then the heat of the hot tub they blamed it on customers changing it. I never seen a place to change the temperature.
No clock on the wall to know what time it was to know if the pool was closed. No cameras in the pool area.
When we got to the pool an outside door was open for anyone to come in the pool area from the parking lot.

Khách sạn tuyệt vời

ByOhio retired

tháng 7 11, 2025

I don’t often review hotels but I thought the visit was worth it. When I went to check in without a reservation I was helped by Robert who was without a doubt one of the kindest front desk clerks I have ever met. He was honestly happy to have me as a guest and didn’t treat me like an inconvenience. Something that happens all to often anymore. The hotel itself was conveniently located, clean and well maintained. Our room was clean and quiet. The ceiling needed painted and the carpet had a stain but most importantly it was clean and you could tell the staff do an excellent job of keeping it that way. The breakfast was good and I highly recommend this property.

Great price for the stay and the service was great

BởiJamie

tháng 7 08, 2025

The breakfast, quality, cleanliness and staff atmosphere was great

Kỳ nghỉ tuyệt vời!

BởiNicole

tháng 7 06, 2025

The staff were very friendly and attentive. The breakfast was good and the staff keep things filled up. The bed was very comfortable and the choices of pillow types was great. Also welcome snacks were appreciated.

Mrs W

BởiMrs W

tháng 7 04, 2025

The room was average. I wish there was more charging ports and outlets on both sides of the beds. The breakfast was great.

Sports Grandma satisfied

Bysports grandma

tháng 7 03, 2025

The staff was very friendly & the room clean/ready when we arrived. The location was close (less than 5 miles) from where I needed to be.

Bygva1

tháng 6 29, 2025

The staff was friendly & efficient. The breakfast offered diverse selections, eg egg white omlette. The hotel honored my pre-check in request for a room on a low floor.

Vị trí xấu

ByLLLL

tháng 6 25, 2025

Hotel was in a terrible location sandwiched between an industrial truck yard and a nasty Motel 6. Grounds were rundown and several think broken outside. Was noisy outside, several miles from good food. Elevator had spilled coffee the entire time we were there.

Not my favorite location

ByCLE Manager

tháng 6 15, 2025

Hotel is right off the turnpike, it’s old and musty. It took 3 rooms before they could find one where the door/key worked. As far as HIE goes, this one is sub par.

My Cuyahoga trip

ByMitu

tháng 6 13, 2025

Hotel was in a good location , near the park, bed was great, all clean and neat

Nice and quiet area

Bởi PapaBear

tháng 6 13, 2025

Only that the store supply on sodas was not having a variety of brands and not enough stock