145 State Street
Springfield, Massachusetts
01103
United States
Nhận phòng: 4CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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Đánh giá của Khách
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92%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,5
92%
Giới thiệu Cơ sở này
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Chào đón và thoải mái
ByRuthless53
tháng 5 11, 2025
From the moment I arrived until I checked out, I had a great experience at the hotel. I was able to park my car early, the venue I was attending was a 2-minute walk, there was a really comfortable bed and a great, free breakfast. The people I interacted with were all friendly and helpful. I will definitely stay the this hotel when I visit Springfield again!
Very very nice hotel!!
ByErika617
tháng 5 05, 2025
The MGM was booked so I needed a room near it for my sons graduation ceremony held there. I noticed the review score was much higher than all the hotels in the area.
The Suite was great!! Large and very CLEAN! Beds were so comfortable and the pillows were amazing!!
I loved the wet bar and mini fridge, they came in handy! I would definitely recommend this hotel to anyone!!
There's a shortcut in the back that brings you right to the MGM casino! very short walk!!
A great place and a great value
BởiAmy12
tháng 5 04, 2025
I was in Springfield for business and the hotel was close to the location of my meeting. It was also close to the Casino if you are interested in a little adventure. I recommend this hotel for business and pleasure.
Sẽ ở lại đây một lần nữa!
BởiMars6
tháng 4 28, 2025
The hotel is Clean, has an amazing staff and the breakfast was good! The Wifi was strong, good coffee station in the lobby and there are computers and a printer available if needed!
Great Choice For Downtown Springfield
ByRogueHiker
tháng 4 22, 2025
We booked this hotel mainly for the location. If you are mainly doing stuff in downtown then this a great location. We liked being next door to the Mass Mutual Center as we were catching the last games of the Springfield Thunderbirds. You are also in walking distance to the MGM Casino, Basketball Hall of Fame, CT River Walk/Bike Path, Springfield Armory, Springfield Museum and numerous restaurants.
Accommodating and clean
ByBeaLau
tháng 4 14, 2025
I was in town for only one night, but beds were so comfortable and rooms were super clean. Staff was super friendly!
Nhân viên Thoải mái và tuyệt vời
BởiHeather
tháng 4 11, 2025
This hotel was very clean, comfortable, breakfast was great, perfect location for walking to places. If you are looking for a wonderful place to stay this is it. They also have a pool and workout room which is keep very clean.
Staff needs to be professional
ByChrissy
tháng 4 10, 2025
Loved the room & house keeping was a 10 ! The front desk ppl , we found uninterested in guests & in bad moods !!! For two days ,we felt like we were in their way ,even just to ask simple question -we were not recognized when waited at front desk -- they DISLIKE their jobs for sure ! and Why wasn't your lil mart stocked ??? Three items on food & only water & one other beverage choice ?? & it was locked up so we could get anything while desk girls chatted and didn't help
Kỳ nghỉ đáng thất vọng
ByExhausted
tháng 4 09, 2025
I recently stayed at this hotel and unfortunately, my experience was far from pleasant. I am a silver elite member and usually do not have any complaints, but this location was the worse. So much so I ended my stay earlier than planned. The housekeepers were extremely loud early in the morning, making it impossible to sleep in. The lack of soundproofing between rooms meant I could hear every conversation and noise from the adjacent rooms, which was very disruptive.
The plumbing was also incredibly loud, adding to the overall noise level. To top it off, I received a call from the front desk at 8:30 PM, waking me up to reiterate the no-smoking policy because someone on my floor was smoking. This was highly inconvenient and showed a lack of consideration for guests' comfort especially when they had to get up at midnight for work.
Overall, I was very disappointed with my stay and would not recommend this hotel.
Vị trí hoàn hảo
Bởimẹ1210
tháng 4 07, 2025
Perfect location! We were able to walk across the street to Massmutal Center for our daughters cheer competition. The pool also made for a fun end to such an exciting day.
Clean, comfortable, and great location
ByBSIgirl
tháng 3 22, 2025
Most important on my list is always cleanliness and this was clean. The beds and pillows were very comfortable. All the staff I interacted with were very friendly and helpful (which is rare these days). The only issue I can think of was the cramped elevators; the luggage cart barely fit in it.
I love that it was directly across from the MassMutual Center and had free parking while the other 2 nearby hotels charged $20 per day for parking.
The rates are too high, but comparable to others in the area so I can't really fault them for that.
Rất khuyến khích
BởiBridgette
tháng 3 19, 2025
Great hotel!! Rooms were clean. Staff goes above and beyond for the customer. The whole experience was great! This was our first time in Springfield. We had a wonderful visit!! I highly recommend this hotel!!