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Ruby by IHG Lucy Hotel London Homepage
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Ruby Lucy Hotel London Galley with Vending Machine and Tea Station
Sustainability
Ruby Lucy Hotel London ironing board
Samova Tea at Ruby Hotels
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Ruby Lucy Hotel London Amenities

The highlights

Galleys

You'll find free tea and an iron on floors 1 and 2, plus a Maxi Bar selling everything from drinks and snacks to umbrellas and toothbrushes.

Ruby Care

Our aromatherapy Ruby Care products are packed with essential oils. Light Gravity will awaken the senses, while Soul Elixir will help you drift off to sleep.

Plug in and play

Music is at the heart of Ruby Lucy. With your own Marshall amp, you can plug in your playlist and set the vibe for day or night. Want to turn it up? Hire an electric guitar at the bar, tune in to Ruby Radio, and enjoy live acts that bring the Lucy spirit to life.

Help Center

Have a question? We’ve got the answer. Our Help Center brings together what guests ask most: from bookings to check-in and stay-related good to knows.

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Lost & Found

Left something behind? We'll do our best to reunite you. Just fill in our lost and found form and our housekeeping team will check if it's been handed in. We can store your lost item for up to six months after your check-out date. After that, we’ll need to make room for the lost treasures of other guests and dispose of any unclaimed belongings.

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Hotel features

  • 24/7 Bar 24/7 Bar
  • Self Check-In Self Check-In
  • Barista Coffee Barista Coffee
  • Breakfast available Breakfast available
  • Daily housekeeping Daily housekeeping
  • Pet-friendly (30 GBP / stay) Pet-friendly (30 GBP / stay)
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Cashless hotel Cashless hotel
  • 24/7 Bar 24/7 Bar
  • Self Check-In Self Check-In
  • Barista Coffee Barista Coffee
  • Breakfast available Breakfast available
  • Daily housekeeping Daily housekeeping
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At this hotel

Hotel Information

  • Front desk: +44-203-4753460

  • Reservations: 44-203-4753460

  • Email: lucy@ruby-hotels.com

  • Check-in: 3:00 PM

  • Check-out: 11:00 AM

  • Minimum check-in age: 18

  • Total floors: 5

  • Total rooms: 75

  • Accessible rooms:  8

  • Languages spoken: English
  • Credit cards accepted: American Express, Visa, MasterCard, Diners Club, Carte Blanche, Discover, IHG® Business Edge Pay (UK only)
Accessibility

  • Hotel entrance

  • Registration area

  • Registration desk

  • Public facilities

  • Accessible meeting rooms / ballrooms: 1

  • Elevators are ADA compliant

  • Accessible room details
Pet Policy
  • Only dogs allowed

  • Pet fee per stay: 30 GBP

Parking
  • The closest parking facility is the Waterloo Car Park, located at 39 York Road, London, SE1 7NQ. It's just a five-minute walk from the hotel and offers convenient access for guests arriving by car.
Airport shuttle
  • Heathrow Airport (LHR)
    Shuttle not available
Accessible parking

  • Accessible self parking available

  • Van accessible self parking available

  • Complimentary accessible transportation with advanced notice​

Business services

  • Printing services

Other services​​​

  • Storage space available

Housekeeping and laundry​
  • Daily housekeeping

Pet policy image

What dog owners need to know

Dogs are more than welcome in our Wow Rooms, up to two per stay with their owner. A small cleaning fee applies, and we all share a few simple guidelines at check in. Registered assistance dogs are always exempt. Please note, we host dogs only.

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