Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 397 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Esteban enchanted our experience!


September 25, 2014


We had a fantastic stay at the Crowne Plaza metro! Centrally located, clean and comfortable accommodations and the entire guest service team was fantastic! Everyone from the head housekeeper (who I learned on the elevator has worked at this location for over 9 years!!) to the front desk made our stay special! I will definitley return to this location to try some more of Esteban's amazing restaurant recommendations!

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Comfortable bed and great staff


September 25, 2014


Great place to stay and close to shopping and restaurants. Would recommend highly except don't count on having a refrigerator or microwave when you arrive and request. They were all taken when I arrived and would like to have had one to save my salad and salsa. Other than this everything was wonderful staying there. They assisted me with changing rooms to accommodate me to allow my friend to stay in my room with double beds when I first had a King before my friend arrived at the same meeting I attended. The staff is really professional and nice to deal with.

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Great Service, Nice hotel


September 24, 2014


The hotel staff was very friendly and the room was nice.

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Enjoyable stay. Met expectations.


September 23, 2014


A short cab ride (but a very long walk) away from the fun of dowtown, this hotel does have a number of bars just a short walk up the street that were fun.
I thought the bed was very hard, but it might just be a preference -- I like to feel as if I melt into my bed and this was quite the opposite.
The front desk staff were genuinely nice and helpful, the doorman seemed pointless to me since they rarely acknowledged you with a greeting and did not offer assistance with luggage when we were dropped off. This isn't a big deal for me, but I work in hotels so I always compare these things in my mind.
Also when I called for extra pillows, the operator seemed very blah, not like a colleague genuinely interested in assisting you, a simple "Is there anything else I can assist you with?" is better than just saying "ok" and hanging up.

I stayed here because it was the most inexpensive (with good reviews) in the area that I needed to be. Overall, happy with my choice and if a similar circumstance presents itself, I would stay again, although nothing special to make me WANT to come back.

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