Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 388 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Logisitically perfect!


17 September 2014

We came for a family wedding which included a dinner and reception across two nights in Greek Town. The Crowne was the perfect place to stay and we thoroughly enjoyed our stay. Everyone was professional, courteous and service minded. We especially enjoyed a couple of visits to the lounge for its comfortable setting but also for the friendliness of the server whose name we unfortunately didn't get. Nonetheless, a great time in a great hotel. Keep it up!

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Clean room and comfortable bed


17 September 2014

The room was very clean. The bed and pillows were a real pleasure to sleep on. I woke up rested and refreshed.

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Food service personnel


16 September 2014

The front desk was overwhelmed at the point that I needed to transfer to the Intercontinental property. Tiffany was pleasant and attentive but overwhelmed on the evening of the 09/5th. Juan, in the restaurant in the afternoon and in the morning for room service was a definite positive reflection of the hotel on this guest.

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Wonderful people great staff


16 September 2014

Room was hard to work in not enough plugs in the right place or good light at desk

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