Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.


- Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 34.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 34.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 716 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good location


July 10, 2014

Our stay here was less than perfect. We had requested a refrigerator in the room when we made our reservation as a member of our party was a diabetic and needed to refrigerate medication. We were told there was no refrigerator available. We were also assigned to a room in which the air conditioner was not working properly. The temperature went up to 80 degrees and did not go below 72. We had four people in our room and when we were all in the room, the temperature seemed to rise so it was most uncomfortable. We got no action on our request to have it checked out until day #5 of our stay and even after they claimed it was fixed, it was still not working properly. The only good thing about our stay was that it was at a very good location--close to the streetcars and far enough from all the noise.

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July 10, 2014



As you know I recently stayed at your establishment with a large group. Based upon my previous stay. However, myself and several other guest were completely unhappy. Due to not having running water for close to 4 hours, in which I missed a very IMPORTANT business meeting. Having to be inconvenienced to have to go across to another wing to shower.

When I aaked for management I told I would get a call back which I never did. I brought over 40 women with me and was completely embrassed and will NOT recommend this hotel in the future.


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terrible room location


July 10, 2014


Requested 2 queen beds and they only had a king available. Was not trying to accommodate 2 ladies with 2 beds. They brought up a roll away bed that was uncomfortable. The room that we stayed in 225 had some much noise starting at 4am and did not end till 6 am so, unable to sleep. Unsure if it was trash pickup or deliveries but, it was way to noisy. The cable kept on going out. On our first night be had to call maintenence because of no hot water. The water had to run at least 15 minutes for it to get hot.

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Would not stay here again!


July 10, 2014

The room was not clean. There was hair in the bed. The air condition leaked water on the carpet so our feet/ socks stayed wet and when we complained nothing was accomplished. The coffee cups were dirty. There was not water pressure and even though the sink had very hot water when I went to take a shower I had no hot water?? We could not get in our room and had to have the door fixed. Every time we went to the front desk we had to stand in line forever!

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