Rated 4.3 out of 5 by 91
Rated 5.0 out of 5.0 by DD58 Perfect
The moment we entered the hotel we were greeted warmly. The check in was efficient and informative. The room was spotless and fresh. The view from the balcony was beautiful. Staff always greeted us with a smile and made our short break very enjoyable and relaxing.
December 2, 2013
Rated 5.0 out of 5.0 by Trenners The quiet Gold Tower
Away from the crowds
The room had nice space
overlooking the Surf, a magical place
Dinner was delicious
the decor superb
A swim in the morning
Do not disturb!
November 27, 2013
Rated 4.0 out of 5.0 by MadArt A good deal!
My adult daughter and I stayed at this hotel a couple of months ago.
We had originally booked somewhere else, but due to a change in plans (not of our making) at the last minute rebooked a mystery deal which turned out to be at the hotel.
Our room had a great view out to the ocean and was nice and quiet at the far end of the hotel.
The staff were helpful in trying to suggest 'gluten' free food as my daughter is Coeliac.
We also enjoyed a great seafood buffet at the Revolving Restaurant at the top of the building. Great views all around as well.
The only drawback I could see is that it is a fair walk to any of the shopping/restaurant centres of Broadbeach or Surfers.
There was a Tramway being constructed in the main road out the front of the building, so it should be an easier way to travel to these areas.
As we ended up having to go in school holidays, the pool area was overrun with kids.
November 23, 2013
Rated 5.0 out of 5.0 Very happy
We only stayed for the one Saturday night but enjoyed every minute of it. Room was very spacious with a breath taking view. Staff were very helpful. We would definitely stay there again. Thanks
November 20, 2013
Rated 4.0 out of 5.0 by KWright A great stay ... Except for the fire alarm!
We enjoyed out stay and were impressed with the room and facilities. The staff were friendly enough and the room was cleaned to the highest standard.
We were staying one night and needed a restful sleep before an early start and a big drive the following day. Unfortunately this box was not ticked. The fire alarm sounded at 4am. We followed procedure (your told to stay in your room and a voice will sound over the P.A system) but when we didn't hear any directions after what felt like 5 minutes we started to get convened. We called reception and were told to stay in our room. We then received a call 10 minutes later to say all was ok.
We managed another hours sleep but did not wake up rested like we had hoped. When we asked upon checkout what happened we were told 'it's a fault that happens on some floors'. Hmmmm wish I hadnt agreed to paid for an 'upgrade' and then we may have been on a floor that didn't have a 4am wake up.
The breakfast was really good in relish restaurant so that was a positive
November 12, 2013
Rated 5.0 out of 5.0 by kristee37 comfortable stay
A great comfortable room. had to walk to broadbeach for more of a selection on restraunts and cafes.
November 11, 2013
Rated 3.0 out of 5.0 by Kenonabreak Watch the Credit Card Imprint
The welcome and stay here was good. The room whilst dated was in both good repair and clean.
The issue with my stay was the $50.00 charge to my Credit Card which I was not aware of until arrival.
On departure I was advised it would automatically be refunded and would take 3 days.
Not so, 3 days on I am told that weekends do not count and it could take 5 days.
This is plain wrong, holds should be released immediately. I stay at various Hotels and this is the first time I have encountered the $50 hold, previously they just take the details and confirm it is active.
Note to self, avoid this Hotel chain if this is their standard practise.
November 11, 2013
Rated 4.0 out of 5.0 by Mairead60 Great Hotel brilliant views
We stay at the Crowne Plaza regularly and have recommended it to family and friends. It's out of the noise of Surfers, but with a light rail stop right outside, it's only one stop from Central surfers, the resturants at Broadbeach and the casino. There is also a great seafood smorgasbord restaurant on top with amazing views. Staff are also friendly and helpful, nothing was a problem!!
October 31, 2013