Rated 4,0 out of 5 by 263
Rated 5,0 out of 5,0 by SLLL Great staff and lovely hotel.
Excellent overall experience. Front desk is best I have seen in any hotel. The construction was a very minor inconvenience, don't let that keep you from staying here. I would highly recommend Laconcha and will stay here again.
3 de diciembre de 2013
Rated 3,0 out of 5,0 by HGHG Bathroom / Lack of Restaurant Avail
Room #257 - the bathroom is too small - you can barely move around without hitting yourself. For the price of the room - the bathroom accomodations should be better.
Very disappointing that during the week of my stay (Thanksgiving) the restaurant was under contstruction - no lunch/dinner or room service. Your site should have displayed this information and/or your front desk should have updated when confirming the reservation by phone.
2 de diciembre de 2013
Rated 3,0 out of 5,0 by JFollett Great location, terrible management
The hotel is nice, great location. Management made a bad decision in not mentioning the extensive remodeling project going on in the lobby. Extremely loud noise (jackhammers). This also caused the restaurant to be closed. When it rained on our stay, the roof leaked which resulted in fans blowing in the hallways trying to dry the carpet. The fact that they chose not to let guests know about the condition of their hotel or letting them know that the amenities that they boast on their website were in fact not available made for a bad situation when we arrived. The management is completely throwing their poor desk employees under the bus with upset customers. I asked for the manager and the employee said he will get him, then came back out and said that he was unavailable. All that said, I do think that I would stay here again but I will have a lot of questions before I book. The girl at the desk did give me a $50.00 credit and breakfast coupons. They served breakfast only, on hotplates set up on the bar. I do think management needs to be honest with their potential guests and let THEM make an educated decision as to whether or not they want to stay there with the current condition.
Our stay was Nov. 23 -28. 2013
1 de diciembre de 2013