Rated 4,1 out of 5 by 200
Rated 1,0 out of 5,0 by PSJ1979 Not worth the price
The location of the hotel is great but it wasn't worth the price. We went with a 2 queen bed room thinking it would be bigger as we have a 2 year old. We get in and immediately noticed how small and narrow the room is. It was tough getting in a stroller without bumping into the walls, beds and furniture. The thermostat in our room did absolutely nothing, our room temperature was just HOT. We had to keep our window to keep the temperature tolerable. Oh and it was -5C outside. The bathroom was just a night mare to use it was old and non functional, there was no counter space to put your stuff on and most importantly it had no exhaust fan...GROSS...they also did not have a microwave so make sure you ask for a room with one if you have kids. I went to the lobby and asked if they could warm up milk in their office microwave, the receptionist flat out said we dont have one, go to a convenience store or outside. I was blown away by her response. Overall the only good thing about our trip was the waterpark we dreaded going to the room as it was disappointing. Lastly we were "upgraded" free to a room with the fallsview and that was a joke too. The window is so tiny that only one person can enjoy the view, plus you had to pin your face to the window to see the falls. Definaetly not going back here
27 de noviembre de 2013
Rated 4,0 out of 5,0 by Del57 Comfortable spacious suite
Beds are very comfortable. The hotel has a great location.
The only thing that bothers us are the hidden extra fees at the end of your stay that are added on to the bill.
22 de noviembre de 2013
Rated 3,0 out of 5,0 by carMica555 Great service but exercise facility poor
Stayed at the Crowne in Niagara Falls for a conference in October. The staff was fantastic, very attentive, helpful and extremely friendly. My room was clean but smelled heavily of chlorine. My biggest disappointment was the exercise facility. I was told when I booked that the facility was limited but had I known that it was really outdated too I may have booked at the adjoining hotel which was only $10 more. Worse than the limitations was that it was down right dirty. Spent only 10 minutes in there because that was all I could stand.
16 de noviembre de 2013