Rated 2.7 out of 5 by 24
Rated 5.0 out of 5.0 by bj1965 good
good hotel in pecos tx im going to stay aging bad is good
November 19, 2013
Rated 1.0 out of 5.0 by osspear Poorest run HiE in WT.
Staff, didn't have any experience on assisting customers. From check in to departure there was no personnel qualified at the front desk. No receipt was under door and could not get one at the desk in the morning. Finally got a receipt for expenses by calling from home a week later.
Breakfast was slow and cold. Main floor room had water leaking under the wall by the A/C unit. Hotel looked new but felt old and uncared for. Will not stay here again, there are many other options in Pecos and surrounding area. If compared to other IHG HI's this hotel is considered a failure!
October 14, 2013
Rated 3.0 out of 5.0 by Desdemona65 Worst HIE visited on this trip, and most expensive
Being out where it is, there's no competition.
Laundry facilities were free, but the dryer door was broken, held closed with tape. Staff were helpful and friendly. When the dryer door wouldn't stay shut, the woman at the front desk dried our already wet clothes in the hotel laundry.
The shower controls were weird, and the note explaining how to turn on the shower was on the other side of the room in an inconspicuous place.
September 29, 2013