Rated 4.1 out of 5 by 171
Rated 3.0 out of 5.0 Great in past, only ok this time...
Stayed there twice before and really liked it. This third time many little things were not well done, and one big thing (a non-working elevator) meant long waits for the other two elevators, and when it arrived it was invariably crowded, hot and stuffy. The elevator was finally restored on our 4th day. The little things were the safe in one of our two rooms didn't work, the refrigerator in the other one was out, the exercise room had no water, or a non-working tv, they didn't get my reservation by internet (but honored it).
The staff fixed everything quickly and with a smile (except the elevator), but somehow too many little things added up to an acceptable stay, not a good one.
July 29, 2015
Rated 4.0 out of 5.0 by vmaguirre Holiday Inn Acapulco
El hotel excelente, desgraciadamente durante mi estancia se encontraba en remodelación las áreas de consumo, lo que afecto un poco la calidad de alimentos y bebidas, pero todo lo demás excelente
July 27, 2015
Rated 5.0 out of 5.0 by EGAR ELEVADORES
TODO EXCELENTE, CON EXCEPCIÓN DEL AIRE EN LOS ELEVADORES, NO HAY, FALTA EL AIRE DENTRO DE LOS ELEVADORES, DE AHI EN FUERA TODO EXCELENTE, ME GUSTA LA CADENA DE HOLIDAY INN, EN CANCUN ESTÁ BUENÍSIMO, 100% RECOMENDABLE.
July 27, 2015