Rated 4.1 out of 5 by 260
Rated 5.0 out of 5.0 by kevin1965 Los Cabos All Inclusive
I would like to personally recognize a few of your staff members for their excellence service to myself and my family. Upon arriving we were met by Christian who accompanied us to our room.
He explained the amenities to us and the hotel logistics and made sure we had what we needed for our 8 day stay.
He took the extra time with us and really made us feel at home right from the start. All throughout the week, he made sure to speak with us, made sure we had transportation for our adventures, or give us a simple water when my wife and I went for a walk.
I have stayed at hundreds of hotels for business and pleasure and have never received the kind of personal attention I did as I got from Christian.
I hope you will personally recognize him for his outstanding achievements in providing outstanding service to your guests.
The other individual I would like to personally thank is Henry from your wait staff.
He always made sure to make sure we had what we needed and took some additional time to speak with us.
While my wife and I were walking in San Jose, we ran into Henry. He stopped us to make sure we were doing ok and gave us some suggestions for eateries and some sites to visit.
This level of attention that Christian and Henry gave to my family really speaks volume of whoever’s training you all are doing something fantastic there. It will also assure another trip by our family to your resort.
Thanks so much again for all your help prior to our visit as well as while we stayed at your resort Raul!!
June 29, 2015
Rated 5.0 out of 5.0 by tio verde mis vacaciones familiares
en terminos generales la estancia fue muy agradable ,los servicios estupendos y la comida igual, mi familia lo disfruto mucho
June 27, 2015
Rated 5.0 out of 5.0 by Rodriguez1987 Estancia 5 noches 6 días
Una experiencia completamente inolvidables, es un hotel de primera calidad. El staff del hotel es demasiado amable y cortes y su idiomas inglés es muy interesante y no discriminan a ninguna nacionalidad.
Ampliamente recomendable para ir desde amigos, familias, amigos, etc.
June 27, 2015