Rated 4,4 out of 5 by 100
Rated 2,0 out of 5,0 by Fred1900 Staybridge, Plantation, FL....Once a great place!
This is the second time we stayed at this property. The first time was excellent. The second time was poor. I asked for a 'feather-free' room, not knowing that they were all feather free. I showed up at 2:45PM and they kept me waiting till after 4PM, telling me that they were 'preparing' my 'feather free' room. They were not unresponsive, they just lied a lot. The second day they shorted me on towels and I had to go down to the desk for more towels and the third day they forgot to do my room. There was not enough table space in the breakfast room, and not enough staff to clear the tables. The place seemed poorly run.
It used to be so good.
27 de febrero de 2014
Rated 5,0 out of 5,0 by Dale3FanFL GREAT PLACE TO STAY!
First time staying at this hotel and I look forward to staying there again the next time I am in the area.
23 de febrero de 2014
Rated 1,0 out of 5,0 by mo4joe4 Worst Experience at a Staybridge Suites
I made a reservation online & then called to confirm getting 2 cribs would not be an issue. The staff at the hotel were to busy to help so transferred me to the reservation line. I confirmed with them that there would be 2 cribs waiting our arrival because it was going to be a late check-in. Upon arriving at the hotel we waited 10 minutes up front without anyone helping us or seeing any staff around. Once we made it to our room there were no cribs, so my husband went back to the desk to ask for them. He was given an attitude & told that they might not have them. 15 minutes later 2 cribs were delivered to the room. However we had to put the cribs together & then make them. Very disappointed!!!!! We have stayed at Staybridge Suites in Naples, FL & had a great experience so we thought we would try out this location. We do not recommend this location, but will definitely stay at the Naples, FL location again.
14 de febrero de 2014