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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 313 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    313reviews

    • 5 Stars
      232
    • 4 Stars
      46
    • 3 Stars
      12
    • 2 Stars
      13
    • 1 Stars
      10

    Emergency stay

    By

    July 24, 2017

    club

    Thanks to a pipe leak, my family of four and our pup had to pack up and leave home for an undetermined period of time. We had no idea when our water would be back on, and booked our one bedroom (with sofa bed) suite for an entire week. The staff at Candlewood (Alabaster) was very understanding of our situation. We were back in our house after 2 nights, and we're allowed to cancel the remaining nights with no issues. The suite was very comfortable, well stocked, and clean. I remember thinking "I could absolutely live here for a while!" (Cleaning service as a perk? Yes please!) Definitely recommend as a temporary home in a pinch!

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    Our stay

    By

    July 22, 2017

    club

    This was a very clean and cozy hotel and the staff was super we highly recommend this hotel for anyone to stay at it is in a nice safe area and the staff is very helpful

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    Great place was going into the hospital on that Monday really enjoyed my l

    By

    July 20, 2017

    club

    Great place was going into the hospital on that Monday really enjoyed my leisure time before hospital visit

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    very nice

    By

    July 17, 2017

    just over night very convenient to where I needed to be and even a Walmart close cant beat that

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    housekeeping

    By

    July 17, 2017

    club

    increase the quantity of cleaning during the week.
    due to the full kitchen, the room can be in bad conditions very often, what requests a better quantity of cleaning during the week.

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    Great stay

    By

    July 17, 2017

    club

    We enjoyed a great stay. We were just passing through on our way to Florida but wanted a room with a kitchen. I find it easier to let the kids out and be able to move while I make a quick dinner then to make them sit at a restaurant. Love the beds. It was a very clean and comfortable room.

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    Good deal!

    By

    July 08, 2017

    club

    Awesome room after a super long day of work. I was exhausted and ready for bed and the staff was wonderful and diligent to get me in my room quickly. Very quiet room and I slept great! The late check out of noon was an added bonus as I didn't get there till midnight.

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    Comfortable bed and great service

    By

    July 07, 2017

    club

    This hotel was very nice. The room was spotless and the bed was very comfortable. I will be searching this hotel now when I travel. I was impressed to find a full and spotless kitchen inside as a bonus! Stay here, it's great and I am a clean freak.

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    A place to stay going to destination

    By

    July 07, 2017

    club

    Needing an overnight stay to get to destination. Maybe Hotel for longer stay and/or for workers to stay.

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    MarlaScottR

    By

    June 27, 2017

    platinumelite

    Clean, Safe, Comfortable, I would recommend this hotel

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    Candlewood Suitees, Alabaster, AL

    By

    June 22, 2017

    platinumelite

    Most of my displeasure was because of the large number of prople staying at the facility. The lobbby area seemed cramped and the elevator was most always crowded and ran extremely slowly. Also, I forgot that Candlewood does not serve breakfast. That was my fault. Though I rated my stay low, there is little that Candlewood Suites did or could change. Candlewood Suites is just not where I want to stay.

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    nice place to stay

    By

    June 20, 2017

    came in at 11pm greeted as a IHG guest, rooms were nice and clean, beds fine, and comfortable.
    Bathrooms fine and clean hotel served it purpose for an ove nigth stay

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