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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.5

    based on 248 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    248reviews

    • 5 Stars
      185
    • 4 Stars
      37
    • 3 Stars
      7
    • 2 Stars
      10
    • 1 Stars
      9

    Cockroach

    By

    January 19, 2017

    platinumelite

    You could improve by not having coackroaches, also by offering to change rooms when this is brought to the attention of the front desk

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    The bed was better than my bed at home,i slept like a champ

    By

    January 18, 2017

    I like to thank everyone for their kindness,they showed me,especially Taylor at front desk and Kim in housekeeping

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    Good location

    By

    January 12, 2017

    Clean, nice services, great staff, and convenient to the Shelby Co Airport. Just wish the number of IHG points were equal to Holiday Inn Express and other hotels in the group

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    Clean, friendly and great value.

    By

    January 10, 2017

    club

    The hotel staff were very friendly and courteous. The common areas were clean and attractive. Loved the lending locker board games!

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    Overall, nice place.

    By

    January 04, 2017

    Bed was comfortable, the snacks and drinks were very convenient, and the staff was nice. However, I'm not a huge fan of seeing the employees smoke literally 2 steps away from the front entrance. I'm a smoker too, but have the decency to walk off to the side or something.

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    Good experience

    By

    December 30, 2016

    club

    We had a great stay over the holiday. Beds were very comfortable and enjoyed the varied amenities. Grateful that they were "pet friendly."

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    Great Stay

    By

    December 20, 2016

    Great staff and facilities, rooms are clean and do not smell like beer, ice machine makes plenty of ice, no in-op vehicles in parking lot...

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    Great location and friendly staff

    By

    December 14, 2016

    club

    I had a great experience with my stay at the Candlewood Suites in Alabaster. The front desk staff members were very friendly. The room was clean and relaxing. There were several restaurants nearby. I would recommend this hotel and would stay here again when I am in the area.

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    Candlewood Suites in Alabaster AL

    By

    December 12, 2016

    It is my pleasure to recommend this hotel to anyone who is looking for a safe, comfortable, and accommodating stay. I loved the full size kitchen appliances, esp. the refrigerator with ice maker. The rooms are also handicap accessible.

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    great stay

    By

    December 04, 2016

    club

    The only thing I would change is living room furniture

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    Great sleep

    By

    November 30, 2016

    Great sleep every time I use this hotel. It is located in a nice area and convenient to everything! I like that it is located on a hill above everything so that there is Zero noise level.

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    Spacious and clean room.

    By

    November 29, 2016

    club

    The room was very spacious and clean. The overall condition of the hotel was great and the snack/convenience room was helpful.

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