Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 344 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    344reviews

    • 5 Stars
      253
    • 4 Stars
      52
    • 3 Stars
      14
    • 2 Stars
      13
    • 1 Stars
      12

    NASTY NASTY NASTY !

    By

    October 22, 2017

    platinumelite

    I’m willing to overlook a lot, like the smell of cigarette smoke in the hallway, after all all it takes is one inconsiderate guest.
    And the coffee stain in the desk was disappointing.

    But there was a piece of fecal material behind the door on the bathroom floor.

    That’s just NASTY !

    Read More
    Read Less

    Noisy Room

    By

    October 10, 2017

    Well to begin, I booked a smoking room online and when I checked in the front desk staff informed me that the occupants had requested to extend. So there was no smoking room available. No phone call or email, I was traveling from out of town and had I been informed of this I would have mad other arrangements. The room which I was put in was located right in the lobby, yes room 113 in the lobby. Out back of room 113 is the AC system for the hotel, you can hardly hear the television when the system is running. The next morning I was given $50.00 off the room cost. I will take at this location again.

    Read More
    Read Less

    Clean and quiet

    By

    October 10, 2017

    Traveling we needed a quiet and comfortable place to stay. It was difficult to find, but glad we did.

    Read More
    Read Less

    Great hotel! Great price! Great service!

    By

    October 04, 2017

    Loved our stay at Candlewood Suites in Alabaster!! We took a break from our drive to Florida and didn't expect such a great option without advanced planning and research. Nice, clean, safe hotel with a great staff and an impressive room; full kitchen included!
    We'll be looking for this hotel again in our travels around the U.S. Awesome value!

    Read More
    Read Less

    Comfortble and affordable

    By

    October 03, 2017

    Warm nd welcoming. Very clean and delight to stay in, YOu have the options to eat out everyday or just relax and cook in.

    Read More
    Read Less

    Good stay

    By

    October 03, 2017

    club

    Very nice front desk, clean rooms, hotel has a mini store which is convenient.

    Read More
    Read Less

    Home away from home!

    By

    October 01, 2017

    club

    The BEST hotel around for quality and price! So clean. Super friendly and helpful staff. The free laundry, gym comfortable for two people and everything u need, even headphones! Every dish or utensil u need, great TV for adults AND children. Excellent location for resting, hopping and dining! Everything else u need they have in their on site store.

    Read More
    Read Less

    Comments

    By

    September 27, 2017

    club

    Everything was great. Just sorry about not having breakfast served.

    Read More
    Read Less

    Awesome and comfortable

    By

    September 24, 2017

    club

    Wonderful resting spot after our wedding. Will definitely use Candlewood suites again in the near future

    Read More
    Read Less

    Alabaster Al review

    By

    September 23, 2017

    club

    I would recommend this hotel for anyone with back problems and in need of a recliner. Thank God I found this chain. We will always use them, the staff is friendly and rooms have always been exceptional.

    Read More
    Read Less

    Best Motel that I have stayed in.

    By

    September 20, 2017

    club

    For the price, you can not get a better place to stay.
    I recommend Candlewood Suites to everyone. Superb rooms, great bed, tremendous service. Could not ask for more excellent place to stay.

    Read More
    Read Less

    Won't stay anywhere else

    By

    September 14, 2017

    club

    I like staying at the Candlewood Suites in Alabaster. It is conveniently located near shopping and Rmrestaurants. Peaceful and quiet.

    Read More
    Read Less