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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 272 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    272reviews

    • 5 Stars
      182
    • 4 Stars
      47
    • 3 Stars
      16
    • 2 Stars
      15
    • 1 Stars
      12

    Comfortable bed and great guest service.

    By

    July 26, 2017

    Check in and check out was very efficient. Great value for the price. Hotel staff was friendly and efficient. Bed was comfortable. Room was quiet. I will stay there again.

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    Not clean

    By

    July 24, 2017

    The room was dirty smelly and had a baggy in it that had salt not packets it was a zip lock bag and I am assuming it is salt because idk what it really was and desk person was shocked to see it

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    Bad

    By

    July 24, 2017

    It had dirty towels and smelled bad when showed dirty plates all they said was oh I can clean then right now smh

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    Great uninterrupted stay

    By

    July 19, 2017

    club

    Clean spacious rooms. Awesome full Kitchens. Friendly staff always helpful.

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    great customer service

    By

    July 16, 2017

    club

    the front desk was great and very accommodating. we had a couple of requests and they we handled efficiently

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    On vacation

    By

    July 16, 2017

    Way better room than we paid for. Nice place. Great staff. I can't believe how great the room was for the cost!

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    Comfortable stay at great value

    By

    July 10, 2017

    club

    Always stay here when flying into Knoxville, very convenient to the airport, with many nearby chain restaurants to choose from (most within walking distance). Friendly staff

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    Room was a little small, but very clean

    By

    July 10, 2017

    My wife and I took a little 3 day 2 night get-a-way and decided to book the Candlewood Suites for our stay. The hotel staff were very friendly and helpful. The rooms were compact, but very clean and well equipped. We enjoyed the pool which was very nice and clean. We also enjoyed cooking out on the gas grill in the back. Thanks for an enjoyable stay!

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    Free laundry room

    By

    July 05, 2017

    platinumelite

    Rooms are very nice, fully equipped with most every thing you would need. The free laundry facility is great to get you cleaned up and on your way to further destinations.

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    Average hotel

    By

    July 04, 2017

    The bed and space are kind small, overall is ok given the price, but the TV seems very odd, it cant into the full screen mode(see attached image). I don't usually care about the TV in room, but it has a NBA final that night, I wish I could watch it in a better view.

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    Friendly Service

    By

    June 29, 2017

    Pet Friendly.
    Excellent service.
    Note: The Country Inn Suites in front of Candlewood is NOT Pet Friendly.
    My needs were met, the Customer Service Team went above

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    Wonderful stay

    By

    June 29, 2017

    Never stayed at a Candlewood, but I sure will in the future. Couldn't have been cleaner and staff was great!

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