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 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.3
88%
Recommend This Property
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Needs a lot of work
ByTropical Drifter 2
September 22, 2016
Wrong bed size, previous occupants trash filling the waste can in the room, dust covering the TV stand and halls filled with trash overflowing the receptacles make this property a poor choice.
Management could care less about a Spire member not receiving the correct bed size and lied about the hotel being full. Fabricated a story about a guest extending their stay but I rented another room for a visiting guest the next day.
Poor service, poor quality and poor attitude.
Time away
Bygumbyrah700
September 14, 2016
Thanks for a decent stay at your hotel. The room was big enough for my needs and the staff was friendly to me during my stay. I had one small issue with my room that was quickly resolved. My only concern is not to put a tall person in room 120 because the way the shower is set up.
Great Night Sleep
ByEDSLizard
September 12, 2016
needed a hotel near the airport for an early morning flight. This location was perfect. I enjoyed staying there and will certainly consider them again in the future.
Staff was friendly, helpful and nice to talk with.
XYZ
Byvnvnvnvnvnvnvnvn
September 08, 2016
I have already rated everything. Why do I have to fill out this block. Liked hotel but hate these surveys.
Pleasant time
ByTortugas
August 31, 2016
Came into town to catch up with an old navy friend. Staff was courteous and the room was setup so my friend and I could just hang out and chat half the night like old times.
Alcoa
Byjtjc
August 21, 2016
THe hotel was clean, the staff was friendly - the poeple on the second floor played basket ball all morning from 3:30 on.
candlewood
Bydizzyphil
August 14, 2016
Overall great rate for a suite. I was there on business and very close to the Alcoa airport makes it very convenient.
Awesome size rooms, clean
Bydhinton68
August 01, 2016
Great room with full size refrigerator. Clean and quiet stay.
Great hotel for smokers
ByAvidHiker
July 22, 2016
The room we received was great. The layout gave both of us plenty of space, and the kitchen facilities were superb. We were able to cook two complete meals in our room with just the implements provided. Certain aspects of the room were slightly dated (cigarette burns in the duvet, for instance), but it was a comfortable, spacious room with abundant amenities. Other items (such as blenders and waffle irons) were available to be checked out, and this would make a superb long-term room for someone more tolerant of cancerous odors than I am.
I would NOT RECOMMEND visiting this hotel unless you are happy to deal with lots of cigarette smoke. One employee and two guests were smoking in the entryway (under the canopy) when we arrived, so that it was impossible to enter the hotel without breathing clouds of smoke. Several guests also smoked in the stairwell during our stay, which made it difficult to access our room without coughing badly. While our room was great, getting there was an ordeal by any route.
candle wood
BySCCTN
July 13, 2016
This was booked at the last minute had I done my research we would not have stayed here. Based on our stays in other IHG facilities this was a poor choice and we will not stay here again. The cleanliness is not up to our standards or expectations.
Not good
Bysueellen5
July 11, 2016
Lot's of issues. Fan in the bathroom not working. Bathroom door warped would not close properly. Pull out couch bed AWFUL. Fan in to the bedroom not working. Glass in the bathroom (which had a plastic cover on it) was dirty and had a hair in it.
Comfortable bed and great service
ByJefffffffffffffffffffffff
July 11, 2016
Comfortable bed and great service.
Why does this have to be 50 characters for me to post?