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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 426 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    426reviews

    • 5 Stars
      340
    • 4 Stars
      56
    • 3 Stars
      24
    • 2 Stars
      3
    • 1 Stars
      3

    Very Friendly courteous staff

    By

    July 22, 2017

    club

    Did not stay long but all initial experiences were very positive and staying there just felt right

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    Great hotel in Amherst

    By

    July 20, 2017

    club

    The staff at this hotel is very friendly and professional. The location is very convenient.
    Clean room, comfortable bed and pillows.

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    Staff sooooooo courteous

    By

    July 20, 2017

    Highly recommend this hotel and will definitely be staying here on trips to Buffalo. Convenient to everywhere and the staff is second to none.

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    Room odor

    By

    July 16, 2017

    club

    Cooking allowed in room kitchenette with no ventilation. Previous customers cooking odors absorbed into curtains, carpet, beds??? Odor got into our clothing so we smelled it all week long even when not in room. Window only opened 2 inches so room could not get fresh air.

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    Very clean hotel

    By

    July 16, 2017

    platinumelite

    Great Location. Hotel was very clean. Staff was very cordial.

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    Bedroom

    By

    July 15, 2017

    This was one of the most comfortable rooms I've ever stayed in while on vacation. The bed was better than most of the hotels I've stayed in and I loved the pillows so much I asked where I could buy some.

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    Decent price for a decent hotel

    By

    July 13, 2017

    amenities are fairly new and decent, you'll enjoy this place!

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    Great rooms, staff, and customer service!

    By

    July 13, 2017

    club

    100% ☆☆☆☆☆. Amazing rooms at affordable prices for everyday people like myself!

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    Comfortable bed, clean room, convenient location

    By

    July 10, 2017

    My wife and I had never stayed at a Candlewood Suites before and honestly the decision was made based on it costing the least number of IHG points/night. That being said, we were very happy with our stay and would come back and/or recommend it to others regardless of cost

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    Great place close to Niagara Falls

    By

    July 10, 2017

    club

    Great hotel about 20 minutes from Niagara Falls. The room was very clean and comfortable. Will be back when I'm in the area.

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    Great service

    By

    July 09, 2017

    platinumelite

    The front desk staff was very accommodating and nice. The rooms were very clean. Cleaning staff was very quiet during the day as they went about their duties which is always appreciated.
    This hotel.was.situated in an area that I preferred staying. I would definitely stay there again in similar circumstances.

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    房间舒适

    By

    July 08, 2017

    club

    房间非常舒适,厨房设施很方便,服务人员非常热心。房间整洁,各种设备运行良好。夜间环境安静,适宜睡眠,交通便利,停车方便。

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