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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 809 reviews
81%
Recommend This Property

Ratings Breakdown

809reviews

  • 5 Stars
    472
  • 4 Stars
    159
  • 3 Stars
    65
  • 2 Stars
    56
  • 1 Stars
    57

Clean hotel. Friendly staff.

By

October 01, 2023

Overall positive stay. Front desk attendant was friendly and efficient. Room was clean and spacious. Bathroom was clean. Price was inflated because it was popular football game weekend. Would stay here again.

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Friendly staff and clean room

By

September 02, 2023

Every staff member was extremely friendly, the room was clean and spacious and the location was quiet and not far from shops and restaurants. I will definitely stay here again when I'm in the area next time.

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Pleasant stay, but hard to leave due to high traffic volume

By

August 04, 2023

Holiday Inn Express seems to always be on the cutting edge of the travel/hospitality world.

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Great stay especially for the price!

By

August 04, 2023

As soon as I walked in I knew I made a great decision in choosing a hotel, the lobby smelled and looked great! My room was spacious and very clean and above all super quiet.

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Courteous staff and great location

By

July 27, 2023

The rooms are always ready when I arrive and I am comfortable ring a repeat customer of IHG properties.

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Comfy great location

By

July 07, 2023

Really besides clean and neat I don’t remember to be on a hotel that doesn’t smell at cigarette, love that

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Disappointing Stay

By

June 30, 2023

platinumelite

The clerk that welcomed my wife and me was most accommodating, she understood and displayed the essence of true customer service. We have stayed in many of these properties and this one seemed to be a little dated which is understandable Athens is a college town. The room had some problems: There was an excessive amount of moisture in the air and the air conditioning unit could not stabilize the atmosphere in the room, the television has seen its best days, one of the lights near the bed did not work, the toilet seat was broken, as well the rack to hold your towel, just to name a few of the flaws in the room. We excused them all because our stay was not long, this was not our home and the clerk at the front desk was so hospitable. This all changed on the day of our departure housekeeping kept knocking on the door without identify themselves. I called the front desk to find out when was checkout but no one answered the phone, so I dressed to ask the clerk (a new clerk at the desk) and she was on her phone and somewhat curt to my request. My wife went down to retrieve a cart for our belongings and as my wife was waiting for the elevator, she heard the desk clerk speaking to someone else and the conversation was: “The MF in room 3—won’t leave. All of the problems with the room can and were tolerated but disrespect in another affair and will not be tolerated. We will vote with our feet and never stay at this property again. Word of advice be mindful you never know who is listening.

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Bad service

By

June 20, 2023

club

Room had a smell and all the around the hotel smells

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do not stay her

By

June 17, 2023

do not stay here horrible location - horrible stay - roaches - damage - and so much much more. Waste of money time and stay. price too high any time - do not stay here again I repeat do not stay here ever.

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Lobby recently renovated

By

June 11, 2023

The lobby area seems to have been recently renovated. I like the tile over the carpet which is easier to keep clean. My room was handicap-accessible and easier to use by an older person.

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Great service over all

By

May 31, 2023

I felt at home the staff helped me out when needed and the maids was excellent with staying on point

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Clean and convenient

By

May 10, 2023

The hotel was well maintained, clean and convenient. Hotel staff was friendly and helpful.

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