Open Gallery
 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.6
91%
Recommend This Property
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family get away
ByKim King
August 04, 2020
Our room was very clean - we had joining rooms which Joshalyn even showed us prior to making our reservation final. the stove top went out in one room and one call and maintenance was there and replaced it.
Awesome stay
ByVinny
July 08, 2020
The hotel is great my stay was great we definitely stay here again. I love how the sweets are like little mini apartments very cozy and comfortable
Perfect stay
ByDee M
May 27, 2020
My stay was extremely relaxing and comfortable. The staff was amazing and very attentive to all of my many needs as I am particular!
Wonderful Stay!
ByiWinn
May 25, 2020
I would totally recommend Candlewood for any occasion.
All the amenities
ByDingbat
May 18, 2020
I MN was extremely impressed with the property. The overall experience was very pleasant I was so impressed with the entire experience
You go Paul
BySgt Major USMC
April 20, 2020
I was treated with disrespect and insulted by staff in front of others. I was not offered any reasonable offer to accommodate a free night if needed! Hotel had caused me credit card to get blocked and closed. Twice.
Great service
ByOlivia
March 22, 2020
The staff were very friendly and helpful, and the hotel was very clean.
Excellent airport location
Bymona
March 10, 2020
Excellent
free parking
free shuttle
Good beds
Overall hotel was clean
Service was excellent
Check-in was smooth
Checkout was smooth
New hotel with great beds
Byleefree
March 10, 2020
New, clean hotel with new beds. Terrible loud road noise that was a bummer (even on side of hotel versus facing the load road). Also, was placed in a handicapped room despite not being asked if it was ok when the property was not full which made the room a bit less nice overall.
Lastly, the restaurant associated with the Holiday Inn had great reviews online but was NOT worth the money. I went for a cocktail and did not feel welcomed and went the next day for breakfast and the food on the buffet was cold. Albeit there were no other customers when I was there but 1 so the food had been sitting a while is my guess but not worth the 12.95 price for cold food.
Great service
ByRob25
March 02, 2020
Friendly staff, clean rooms, and near the airport. What else do you need!
Great location, clean, large desk!
ByAguest
February 29, 2020
These suites are excellent, especially for business travellers. Plenty of desk space!
45 Min Wait
ByTaeG
February 28, 2020
We love our IHG community and utilize the benefits as often as we can. This was not a planned stop in Austin but we missed our flight due to being rear-ended by a Lyft driver. We share the details and the hotel shuttle supposedly dispatched the shuttle. We went from waiting 10 minutes to not showing up for over 45 minutes after three callbacks to the front desk.