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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 505 reviews
88%
Recommend This Property

Ratings Breakdown

505reviews

  • 5 Stars
    344
  • 4 Stars
    81
  • 3 Stars
    29
  • 2 Stars
    22
  • 1 Stars
    29

Safe & Comfortable Pet Friendly Hotel

By

May 16, 2023

I had to bring my dog along for my recent trip as she's diabetic and requires twice-daily insulin injections. She was completely at home here and I felt safe leaving her crated in the room while I ventured out for my concert. The staff was so nice and the room was very comfortable with everything I needed to do blood tests, insulin injections, bring my own meals to eat in the room. The only issues I had were the bathtub stopper didn't work and there were random hairs in the bathroom on the toilet. Everything else seemed to be very clean though.

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Manager was mean

By

April 25, 2023

Manager was mean and lying to me when I asked for us any room except first floor. I didn’t feel safe staying on first floor. When I checked online some rooms were available for sure.

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Nice room

By

April 20, 2023

Everything good for the price, excellent staff and service and excellent customer service I will recommend this place for my friends and family, this hotel have the best service available and the room is so clean and confortable

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Great hotel, we go here every time we are in Philly.

By

April 12, 2023

Staff is very nice and friendly. Rooms are very clean. Washer and Dryer are a big plus for us traveling with 2 kids. Area is excellent as far as safety and restaurants, etc.

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Not so great first time experience

By

April 11, 2023

There was Not so welcoming check in experience at the front desk with Ms. S
The noise from within the building disrupted sleep. The noise was not from the highway but within the premises of the building.
The sofa had popcorn under the seats with debris under the sofa.
There was some nail clippings near the recliner chair on the carpet, in a supposedly cleaned room.
That's indicating that I spent time cleaning the room than enjoying the room.

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Comfortable bed- very clean

By

April 03, 2023

We went for a small trip for leisure purposes, and really the hotel is very clean, the king size bed was unbelievably comfortable and we enjoyed our stay.

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Very professional and great service

By

April 03, 2023

Was greeted warmly when we first checked in. The male manager was very professional and courteous. Eoykd definitely visit again.

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Chan.

By

March 16, 2023

club

Very clean and nice staff. Enjoyed my short stay . Stay was helpful on things to do in the area

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Best Hotel experience so far in Bensalem area

By

March 14, 2023

Overall hotel experience is was good. The room prices were reasonable.

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Helping When Displaced

By

March 11, 2023

After a catastrophic ordeal at my condominium Candlewood became my temporary place. The accommodations were comfortable. The staff was pleasant and helpful. The whole staff provided a pleasant experience during turbulent times.

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Bad hotel, poor location, rude staff

By

March 06, 2023

Hotel is located in the terrible place - in the corner between two main roads. It's hard to even get into the location. Have to drive in the small neighborhood to get to the lobby. Pretty small parking lot. No breakfast in the hotel. Rooms and hallway are pretty outdated. Staff not friendly at all – when I asked for a late checkout, the answer was: “no late checkout”. That’s it. It’s like they want to leave the hotel ASAP and do not care about your needs and have no idea about “hospitality” service.

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Comfortable Bed

By

February 15, 2023

I was totally amazed how comfortable the bed was, I got a good night sleep except when another guest decided to keep locking and unlocking their car door that was just outside my window. Recommend having a room on a higher floor.

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