Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
Visit our groups and meetings page to find the perfect hotel for your upcoming meeting, event or group of 10 or more rooms. Ready to book 10 or more rooms now? Call 1-800-MEETING (Outside the US? Click here).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.5

    based on 924 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    924reviews

    • 5 Stars
      674
    • 4 Stars
      135
    • 3 Stars
      39
    • 2 Stars
      45
    • 1 Stars
      31

    Avoid this hotel if possible

    By

    December 03, 2019

    Stayed for Thanksgiving weekend. Upon check-in, front desk clerk was multi-tasking, doing the best she could. However, I feel she should have put caller on hold and attended to the three (3) guests waiting to check in. We went to our assigned room and the room was not clean - tile floor was very sticky - the whole thing. Room also smelled stale. Went back to desk and she assigned us another room, which the floor was also sticky, but not as bad. This room also smelled stale. We just sucked it up as it was thanksgiving day weekend and we were exhausted from the 10 hour drive. Would not recommend.

    Read More
    Read Less

    Comfortable bed and nice kitchen area

    By

    November 24, 2019

    This was my first stay at a Candlewood Suites and I was pleasantly surprised by the accommodations, service and friendliness of staff.

    Read More
    Read Less

    Bugs

    By

    November 20, 2019

    club

    Their were bugs in our room, and other family and friends that stayed in the hotel had problems with bugs and black mold. We also had issues with the temperature in the room, and no matter how many times we tried to change or adjust the temperature it always went back to being much too warm. The shower head was also damaged and took time to fix it. The staff was too short handed that we didn’t have the time to try calling for extra assistance.

    Read More
    Read Less

    Good location and great staff, but could use since updating

    By

    November 19, 2019

    Convenient location to Sun City and Bluffton. The staff was very helpful too. This location could do with a facelift both inside and out, but overall a nice place to stay.

    Read More
    Read Less

    Heading home

    By

    November 19, 2019

    platinumelite

    Needed a last minute place to stay, had issue trying to book while on the road.
    Called and between the person on the phone and the hotel itself they were able to book me two rooms for the night!!!!

    Read More
    Read Less

    Traveling through

    By

    November 13, 2019

    platinumelite

    Traveling through On our way to West Palm Beach and we stopped at this hotel for the night. It’s a really nice place clean we got dinner actually in the corner cupboard because we were so tired. Our room was out of shampoo but we bring our own so it was no worries.

    Read More
    Read Less

    House keeping is relaxed as well as the front desk.

    By

    November 11, 2019

    I told the front desk clerk Tuesday morning that the shower soap dispenser was broken. She said she would have it fixed. When I checked out Friday morning it was still broken. I noticed a pice of rainbow colored candy on the hallway floor walking to my room on Monday night. When I checked out on Friday morning the same piece of candy was still laying there. When I checked out on Friday morning I paused at the front desk for just a second but none of the three or four associates even noticed me. They were taking about something. I do not know if it was work related or not but they didn’t take time to stop laughing to check me out. So I just sat my room keys on the counter and walked out. If I’m back in this area I will not stay here again.

    Read More
    Read Less

    Great service

    By

    November 04, 2019

    club

    Great service all around. The rooms were clean and the beds were fresh. We needed to switch rooms after checking in due to a family member coming into town unexpectedly and the girls at the front desk were more than patient and helpful getting us switched over to a room with an extra bed. Wonderful customer service!

    Read More
    Read Less

    Great experience

    By

    October 22, 2019

    club

    We stayed here to visit a friend on HHI and to go to the Seafood and Arts festival. The location was further from central HiltonHead than we liked but not being familiar to the area it was fine. We had a nice room with kitchenette, comfortable bed, the room was clean and the entire staff was very professional and courteous. I would stay here again.

    Read More
    Read Less

    No title

    By

    October 21, 2019

    club

    Great value, nice staff, clean, no breakfast, which is good, keeps value fine and cup board is sufficient in a pinch.
    Internet hook up problems, review your bill before checkout, overbooked.

    Read More
    Read Less

    A Great Stay

    By

    October 18, 2019

    I had no problems whatsoever and I rested well. The check in and check out as well as the accuracy of my bill was PERFECT.

    Read More
    Read Less

    Nice room

    By

    October 16, 2019

    Lots of amenities and very clean and comfortable. Priced very reasonably. Would definitely stay here again.

    Read More
    Read Less