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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 483 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    483reviews

    • 5 Stars
      374
    • 4 Stars
      73
    • 3 Stars
      12
    • 2 Stars
      13
    • 1 Stars
      11

    EXCELLENT HOTEL

    By

    April 26, 2017

    platinumelite

    GREAT, GREAT AND MORE GREAT.

    FRIENDLY STAFF.

    A COMFORTABLE SUITE EXCEPT THAT THERE WAS NO A/C VENT IN THE BEDROOM.

    Amenities galore.

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    Business Trip

    By

    April 26, 2017

    club

    I was working on this trip. It was my first stay at a Candlewood Suite. I would not hesitate staying at this Suite again. It was clean and comfortable. The property does accept pets and I never once heard a dog bark. I required special needs and the staff was more than willing to help me. I was a little disappointed that guest are permitted to smoke right outside the door you enter and exit from. I have breathing issues so I had to hold my breath until I was out of the range of the smoke. I did feel like once portion of the parking lot was not lighted as much as it could have been. I would stay here again. I feel staff was outstanding.

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    Staff

    By

    April 26, 2017

    club

    All staff members were very friendly and helpful! Made sure our stay was the best possible. suggested places to go while visiting Bluffton.

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    20 Minutes From Anything On HHI

    By

    April 26, 2017

    club

    The place was nice, but to expensive to be that far from HHI. IMO

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    Great hotel!

    By

    April 19, 2017

    club

    Very clean room at a great value. Excellent locaion and they allowed pets. You'd never know it was a "pet room" (unlike some other hotels). Very happy with our stay and the experience during this visit!

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    Friendly and attentive staff

    By

    April 18, 2017

    We came down for our Son's Marine Graduation ceremony. Although the online reservation system had our dates incorrect Rhonda and staff new they were wrong and took care of it including upgrading one of our rooms without us even asking. My family much appreciated this and the genuine concern to make thing right after a long trip. Thank you all.

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    Overall

    By

    April 16, 2017

    Overall, our visit couldn't have been any better for what we were offered.

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    Wonderful staff and beautiful hotel

    By

    April 12, 2017

    club

    Everything was so clean and perfect! Staff was excellent, especially Rhonda at the front desk! Loved the grills to cook on outside! Beds and pillows were so comfortable!

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    Excellent place

    By

    April 03, 2017

    platinumelite

    IHG never fails to impress. Have been a member since 2010. Always enjoy staying at IHG and will never stay anywhere else.

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    Business stay

    By

    April 03, 2017

    Friendly staff easy check-in consistent quality. The hotel corridors could use a face lift

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    The kitchen had everything you need.

    By

    April 03, 2017

    club

    This my first time staying at a hotel where you have to take dirty towels to the front desk to walk around in front of people to take them back to your room, that was new to me.and at first I didn't know that and I went to ask for clean ones and the young lady said did you bring the dirty ones I said know she said well make sure you do,not the way I would have said it. But I didn't let that spoiled my stay would stay again.

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    Cramped Suite was not a comfortable stay

    By

    March 31, 2017

    club

    Overall, the property showed considerable wear. Kitchen only equipped with dinnerware for two. Suite was very cramped and was not comfortable enough to spend any time in.

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