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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 402 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    402reviews

    • 5 Stars
      315
    • 4 Stars
      60
    • 3 Stars
      15
    • 2 Stars
      6
    • 1 Stars
      6

    The room was NOT cleaned

    By

    September 09, 2017

    If this was my first stay at a Candlewood, I would not return to any of them, but I've experienced much, much better. Another point on this particular hotel is that its price is on the higher side for a Candlewood. Definitely not worth it...

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    Could Be Better

    By

    September 04, 2017

    club

    Their location is great, pretty much in the middle of everything, with two access to interstate/highways. Walkable to a couple restaurants.
    That's about the best they have to offer.
    Upon checking in, we did not get the room reserved (3 months in advance) with no explanation as to why, just that there were no available rooms of this size. And they were still going to charge us the price for the larger room ... I was able to get them to fix this ... but we should not have had to force the issue.
    The housekeeping (at least during our 3-week stay) was very lacking... they have once-a-week cleaning; however, our room was missed, even after confirming with the Front Desk that we were on their schedule for that day ... they did clean the following day (only after we brought it to the attention and ask again that morning ... we returned that evening to a cleaned room, however, bathroom had not been cleaned and was now missing the shower curtain and bath towels.
    The following week, the room was cleaned on the regularly scheduled day, However, the carpet and floors were not cleaned and once again, the bathroom was missed; although, we did still have a shower curtain.
    Each time we spoke with the Manager, and got an apology ... a lot that did.

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    Good stay

    By

    September 04, 2017

    club

    Overall a good stay. My only complaints was the carpet in the room needed vacuuming and the room had a unpleasant smell in the beginning, but knowing this is the case for most of these hotels that share the same class, I always bring along scented candles and in no time the smell was gone. But other than that all was well.

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    Great stAy

    By

    September 04, 2017

    Clean and comfortable suite. Loved having the full kitchen and separate bedroom. Used to stay at the HIE down the road but they took out the spa. Love the oool and spa area. Very attentive desk personnel. Clean grounds.

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    Chambersburg Candlewood Stay

    By

    September 03, 2017

    We have stayed at the Candlewood many times. The staff are consistently very courteous, nice and personable. The rooms are always clean and ready. Check-in and out is easy. Appliance issues (infrequent) are addressed promptly and staff attitude is wonderful. They definitely are motivated to make your stay comfortable.
    The only thing I would suggest is to get opaque curtains that cover the whole window: you can see in through the shears at night.

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    All good except for Cigarette Oder in bathroom

    By

    August 30, 2017

    platinumelite

    First time staying at a Candlewood Suite. Was very impressed except for bathroom issue. I realize that if prior occupant broke the law and did not get caught, it was not the staff's fault. Hopefully that person is made accountable for their actions.

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    Enjoyed my stay

    By

    August 30, 2017

    Over all our experience went well. The room could have been vacuumed a little better. Some small piece of trash was missed behind a chair. Not so good experience with other guest who was drunk and very foul mouthed at the gazebo.

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    Very clean, comfortable hotel

    By

    August 30, 2017

    club

    I stayed at the Candlewood Suites in Chambersburg overnight on business on Aug. 25. The room was super clean and the bed was comfortable. Only thing I would change is maybe put more options in the pantry - I didn't end up using as I ate snacks I had packed as my breakfast in the morning.

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    Great stay

    By

    August 23, 2017

    platinumelite

    100% great stay enjoyed stay great location great staff

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    Great Friendly Service

    By

    August 21, 2017

    platinumelite

    I arrived late and was greeted with friendly service. The front desk gentlemen made sure I had everything I needed. Great experience!

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    Definitely would stay here again

    By

    August 18, 2017

    Loved this place. Comfy bed, full kitchen, updated room. Actually got good sleep!

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    Excellent stop over

    By

    August 15, 2017

    platinumelite

    We found this motel to be a great place to get a good nights rest as we travelled

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