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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 838 reviews
90%
Recommend This Property

Ratings Breakdown

838reviews

  • 5 Stars
    577
  • 4 Stars
    154
  • 3 Stars
    40
  • 2 Stars
    36
  • 1 Stars
    31

Second stay while under construction

By

April 20, 2023

This was our second stay at this location while it has been under construction. They are making progress but still will be better once this is completed. The staff was more than welcoming. Good value for what we paid for.

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Good stay

By

March 13, 2023

Place was close to the location. Great customer service.

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Comfortable bed

By

March 08, 2023

My room was comfortable an clean! No issues at all! I will be staying there again! I just hope the pool is ready an available to swim in because that’s the best part about staying in a hotel!

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Great Staff and Clean rooms

By

February 13, 2023

The staff was Great room was nice and clean bed was a little to form for me and the only problem I had was the noise the refrigerator made throughout the night

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Save Yourself From A Headache

By

January 11, 2023

Avoid staying here at all cost. Rude staff, loud construction on 4th floor during the weekend, my room wasn’t clean. I will not stay at this hotel again. I traveled to fort benning for family members graduation AIT. Our stay at this hotel ruined our weekend experience.

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Best hotel in Columbus

By

December 17, 2022

The staff is the best I've ever seen. I won't stay anywhere else when in Columbus.

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I stay here frequently

By

December 13, 2022

I stay here frequently. Normally on the first floor. This time I was on the 3rd and the hot water was an issue. Now I know, at IHG hotels, I need to stay on the first floor. It happened at a Staybridge as well.

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Great hospitality and customer service

By

December 09, 2022

The Candlewood Team, never disappoints. They are always courteous and flexible. Their customer service is always on point. Thanks to Danica and the rest of the staff my stay was great.

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Unbelievable

By

November 25, 2022

Ok so I woke uo like 15 mins after cjeck out time only bc the manager Knocked on my door instead of giving me a courtesy call and she told me I had to leave now so I left and then she tells me or I make another reservatio in the other day and she tells me that I'm not allowed there anymore I'm on the do not rent list like this was giving you a courtesy call you know and ask you if you're gonna stay another night or if you're checking out and you know I'm sorry ma'am but you know it's a little late so you should apply leave my name is you check out you know don't tell me I have to leave and then put me on the do not rent list like that's crazy Because I woke up late wow like I've spent so much money there in the last 3 weeks it's
pitiful

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My November visit to the Victory Drive Candlewood Suites

By

November 24, 2022

I'm usually up in Columbus once a month and this property has been my "go-to" property.
The staff is efficient, hard-working and friendly.
I only wish we would get the big cups back, in the canteen

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Dirty and broken

By

November 13, 2022

The lobby was clean upon arrival but after checking in and getting out of the elevator, the carpet was absolutely disgusting with heavy urine stains and vomit. When we got to the room, the light fixture next to the bed was broken without a lightbulb, broken light bulb over the desk, the center of the couch was broken, and the heating/ac cover in the living area was loose appearing as if it wasn’t functioning, and mold in the bathroom vent that didn’t work

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Comfortable stay !

By

November 03, 2022

My stay here was great. This was my second time around staying in the Candlewoods. It is so convenient and comfortable. At hotels I usually feel nasty but at the Candlewoods I feel like I can be at home. I love how it has a little kitchen of its own. I will definitely stay here again if I can.

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