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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 203 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    203reviews

    • 5 Stars
      169
    • 4 Stars
      22
    • 3 Stars
      5
    • 2 Stars
      5
    • 1 Stars
      2

    No issues at all with this stay

    By

    December 20, 2019

    platinumelite

    Great overall experience, I really like the rewards that I receive. No issues on this visit. Would definitely recommend as a place to stay.

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    Excellent Staff

    By

    December 17, 2019

    club

    Been to this location before in the past always treated wonderfully.Had to stop here this time due to a big snow storm Interstate was closing down.Lori the Desk clerk remembered me from the previous stay which by the way was over a month ago.She got us a room on short notice and treated my wife and i like family. She is the best!!! Will be back next time we are in the area.

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    Business stay

    By

    December 13, 2019

    Great staff experience. Location was ideal for my stay.

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    Comfortable bed and very clean and quiet

    By

    December 11, 2019

    club

    First time customer who throughly enjoyed my stay. I will look for future opportunities to stay again.
    Thank you

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    Great experience

    By

    December 09, 2019

    club

    Clean and safe hotel. I always love staying at candlewood

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    Shower Malfunction

    By

    December 03, 2019

    club

    Hotel and room very nice, I have stayed at this location several times. On this stay, the shower malfunctioned which made the morning very stressful and difficult for three adults. Maintenance wasn’t on property and available to address the issue. Front desk staff was friendly and receptive and took $10 off my stay. The gesture was nice; however, I don’t feel as though the stay was enjoyable and up to the standards I have come to expect from an IHG property. I don’t feel as though my money was well spent.

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    Average hotel

    By

    December 02, 2019

    platinumelite

    My company gets a good price for this hotel so we have to stay here, average hotel at best. TV in the room is small and cable options are very limited. No breakfast and not a convenient location for where the job site is.

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    Great front desk staff

    By

    November 30, 2019

    club

    The front desk staff really made an effort to help with everything during my stay. They even provided a snow brush when there was light snow and a broom when it was really heavy (one foot)!

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    clean and comfortable

    By

    November 25, 2019

    club

    nice clean, convenient, comfortable place. And now the review demands more characters so I'm typing additional words to fill out this review.

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    Great Stay

    By

    November 25, 2019

    club

    Very clean and quiet...perfect for business travel

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    Bad Check in System

    By

    November 20, 2019

    platinumelite

    I booked on line and when i arrived at the hotel after driving for 8 hours, they could not find my reservation. I had to show them twice my confirmation. I was even questioned if I had booked the wrong year? They then called IHG direct and they confirmed my reservation. I suggest the front desk call her manager but she did not want to do that. Finally after 45 minutes she call a held desk and found the reservation. The morning front desk clerk was no more friendly.

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    Great service and friendly staff

    By

    November 20, 2019

    club

    This Hotel is the best by far that we have stayed in for a very long time. The whole hotel was nice and clean and the staff was very very friendly and helpful. We will stay at Candlewood again. Thank you all

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