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 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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I will stay here again!
ByTrudy01
November 12, 2019
The room was very clean, comfy bed, front desk person was engaging, funny and acknowledged my IHG program status.
The empty dining table for absent/missing military personnel in the lobby is beautiful.
The only complaint that I have is, new pots and pans were needed for that room but since I was only there for one night I opted for microwaveable food. I informed the guest clerk upon departure and she was more than apologetic.
I will stay here again!
Excellent experience
ByDave
November 11, 2019
It may not have free breakfast but it has all the comforts and is really easy to find a place to eat near by. The rooms are clean, bed was comfortable, TV was great with plenty of sports, weather and news channels, staff was great. Parking was easy, convenient to Fort Bragg, and close to great restaurants. As a bonus it was close to Planet Fitness wear I worked out during my stay.
Blackout
Bysmokemanva
November 08, 2019
There was a blackout when we arrived and the staff handled it well. The room was clean and ready, thank you staff you are great
Surpassed expectations.
ByAmber
November 01, 2019
I have always had a great experience with this brand but the team here in Fayetteville has gone above and beyond to make me feel like family. I was totally blown away.
Rick's review
ByRICK W
October 31, 2019
Outstanding facility and the hotel staff bend over backwards to help and are very pleasant and kind.
Clean and pleasant atmosphere
ByKevin
October 23, 2019
The hotel stay was very pleasant and comfortable. The staff was very polite and helpful, the location was very convenient for getting around and many activities. If we were to travel to Fayetteville again, I would definitely stay there again!
Harrison, E.K.
U.S. Army Ret.
Great for a long stay
ByMike_27
October 22, 2019
I stayed for nearly ten months and the overall experience was amazing. As close as to home-like life you can get. Anything you could need cooking wise you may rent from downstairs and the staff couldn't be better at this location. They do a great job of working with you during any issues and treat you with respect.
Candlewood Suites
ByJoel Q
October 20, 2019
Staying at the Candlewood was a great experience. The availability of rooms was wonderful for a last minute booking. Miranda made check in quick and easy by having a room ready and keys made up so all I had to do was some initial paperwork. Miranda also ensured that my IHG rewards account was linked with my reservation. The hotel parking lot is well lit which allowed me some peace of mind not worrying about my moving trailer. The hotel employs security guards to watch the property which also contributed to some peace of mind. This property is pet friendly and the entire staff was accommodating to me and my dog. Candace (the assistant manager) and Paula (the general manager) were recommending dog parks and places to visit around town that are dog friendly since I had a few days staying in the hotel. The rooms are well kept and the beds provided comfort for excellent sleep. All of the staff would constantly ask if there was anything I needed to make my stay even better and then they would ask to pet my dog. The pet walking area was well kept and free of pet waste. Bags were readily available to clean up after and the waste basket was always was clean. Check out was quick and easy. Candace had my receipt ready to go in an envelope. I would recommend this hotel because the staff are friendly, the property is clean and well lit, animals are welcome, and my stay was pleasant and memorable. I felt important and well taken care of.
Service for the Customer
ByJoel Q
October 20, 2019
Staying at the Candlewood was a great experience. The availability of rooms was wonderful for a last minute booking. Miranda made check in quick and easy by having a room ready and keys made up so all I had to do was some initial paperwork. Miranda also ensured that my IHG rewards account was linked with my reservation. The hotel parking lot is well lit which allowed me some peace of mind not worrying about my moving trailer. The hotel employs security guards to watch the property which also contributed to some peace of mind. This property is pet friendly and the entire staff was accommodating to me and my dog. Candace (the assistant manager) and Paula (the general manager) were recommending dog parks and places to visit around town that are dog friendly since I had a few days staying in the hotel. The rooms are well kept and the beds provided comfort for excellent sleep. All of the staff would constantly ask if there was anything I needed to make my stay even better and then they would ask to pet my dog. The pet walking area was well kept and free of pet waste. Bags were readily available to clean up after and the waste basket was always was clean. Check out was quick and easy. Candace had my receipt ready to go in an envelope. I would recommend this hotel because the staff are friendly, the property is clean and well lit, animals are welcome, and my stay was pleasant and memorable. I felt important and well taken care of.
Staffing
ByRoger
October 19, 2019
The staff was very friendly and helpful, they went the extra to make sure you had a good stay.
my stay at candlewood fayetteville
Bynone
October 19, 2019
a decent hotel for the price. the staff are friendly and helpful
CJ
ByCookie
October 16, 2019
We had a pleasant experience. The staff was amazing, rooms were very inviting, spacious, clean, huge bathroom and closet space and the bed was very comfortable.I would definitely recommend this location.