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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    87%
    Recommend This Property

    Overall Experience

    4.4

    based on 511 reviews
    87%
    Recommend This Property

    Ratings Breakdown

    511reviews

    • 5 Stars
      374
    • 4 Stars
      67
    • 3 Stars
      22
    • 2 Stars
      21
    • 1 Stars
      27

    My favorite hotel in Galveston.

    By

    December 15, 2019

    club

    As i work in area for last two years i spend a fair amount of time in Galveston.
    My favorite destination in Galveston is definitively Candlewood Suites, and i dont see myself staying anywhere else any time soon after comparing it with some other Hotels in the area.

    Very hard to beat combination of quality and value for this price range.

    Staff is extremely friendly, they recognize repeat guests and welcome them with a personal touch.

    Parts of the hotel are now completely renovated and renovated rooms look good.

    Room and service in general hotel service is excellent.
    You also have all amenities and facilities for both a business traveler or a casual visitor.

    Hotel is located in very center and its very easy to get around, just jump in highway or 61st street.
    I always recommend it for my business partners, family and friends and if you are in Galveston and looking for a nice place to stay I know you will have a good experience.

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    Another night in Galveston

    By

    December 12, 2019

    Use this hotel 90% of the time while in Galveston. Staff is great no issues with the hotel

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    Our newest home base in Galveston

    By

    December 11, 2019

    We usually stay at the Holiday Inn on the Seawall.
    Wanted to try something different. And, we have found the best place for all our future trips to Galveston.
    This Candlewood suites is awesome, clean, and way within budget for people without kids to tote around.
    Clean, comfortable, with many extra amenities the other hotels never offer. Loved it so much, and can hardly wait to go back.

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    Perfect Spot

    By

    December 04, 2019

    club

    good location, decent sized rooms. good options in breakfast.
    frontdesk helpful in ealry check in and late checkout.. wifi extremely effective in every corner. stayed for 2 days with family and enjoyed every bit of it. Target is right next door. Whole front desk team was ready to serve, over all very good experience.

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    I found a my new hotel.

    By

    November 24, 2019

    club

    I have been with Other hotel chains for a while and never stayed with IHG before since I had impression about IHG to be lower end hotel chain but this hotel charge my mind, friendly front dest staff who cares for your comfort and very very attentive and above and beyond to make sure they buy ones loyalty by giving them good impression very first time.

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    Relaxing Place For A Getaway

    By

    November 15, 2019

    platinumelite

    Great place off the beaten path, away from the main flow of traffic and crowds. The room was clean and quiet. Quiet inside and outside. Only one complaint and it was the toilet seat was broken/loose. The bed was a double instead of a queen or king. Not a big issue because we slept well. But, next time I will be sure to get a King-sized bed. But we enjoyed the local area!

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    Great stay

    By

    November 14, 2019

    club

    Ali is always friendly and very helpful we have stayed at this location for the past 10 years and will continue as long as our rate stays the same this last stay the hotel was under construction and the room didn’t have the 3 Chester drawers so had to keep our clothes in our bags other then that our stay was great

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    Great service

    By

    November 13, 2019

    Great place and great management.. would definitely stay again...

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    LSR

    By

    November 06, 2019

    platinumelite

    Been staying here for the past 7 years and Akbar has always treated us like family. Hugs and not a handshake. Keep it up!!

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    Friendly staff

    By

    November 05, 2019

    club

    We stayed the night before our cruise. The hotel and room was clean. The bed and pillows were comfortable. The hotel staff was friendly. We enjoyed our stay and were well rested before getting on the cruise ship.

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    Great stay!!

    By

    November 04, 2019

    club

    Never been welcomed so nicely and as this as home in any other hotel we have visited till now. Staff are courteous and professional It was my first visit here in this hotel and really appreciate the hotel and the staff all were too courteous and helpful. Hotel is centrally located from all the attractions, close to major highway, easy in and out. Hotel is over all very good and have best services, I will definitely stay here when return to the town.

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    Horrendous experience

    By

    October 24, 2019

    Absolutely horrible! If you value yourself, family, or friends, do not stay here. Room could not be accommodated due to housekeeping not available to clean requested type room. My son was forced to sleep on a couch, as apparently no rooms with two beds were clean.

    I am disabled, and manager (Ali) was extremely rude and became hostile with me. Embarrassing to me and my son.

    Please avoid at all costs!!

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