Guest Reviews
Overall Experience
4.1
It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.
Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.
Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.
The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.
Overall Experience
4.1
Does Candlewood Suites Richmond North-Glen Allen offer free parking?
Yes, Candlewood Suites Richmond North-Glen Allen offers complimentary parking for hotel guests.
Does this hotel have in-room kitchens?
Candlewood Suites Richmond North-Glen Allen offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
How much is parking at Candlewood Suites Richmond North-Glen Allen?
Complimentary parking is available at Candlewood Suites Richmond North-Glen Allen for hotel guests.
Can I cancel my booking at Candlewood Suites Richmond North-Glen Allen for a full refund?
Yes, when you book your stay at Candlewood Suites Richmond North-Glen Allen direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
Is there an area shuttle available at Candlewood Suites Richmond North-Glen Allen?
No, there is not a local area shuttle available at Candlewood Suites Richmond North-Glen Allen.
Does Candlewood Suites Richmond North-Glen Allen have a pool?
No, Candlewood Suites Richmond North-Glen Allen does not have a pool.
What are the check-in and check-out times for Candlewood Suites Richmond North-Glen Allen?
Check-in at Candlewood Suites Richmond North-Glen Allen is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.
Does Candlewood Suites Richmond North-Glen Allen offer free Wi-Fi?
Yes, the Candlewood Suites Richmond North-Glen Allen offers free WiFi!
Does Candlewood Suites Richmond North-Glen Allen have a restaurant on site?
No, there is no on site restaurant at Candlewood Suites Richmond North-Glen Allen.
Is there a fitness center at Candlewood Suites Richmond North-Glen Allen?
Yes, there is an onsite fitness center at Candlewood Suites Richmond North-Glen Allen.
How much does it cost to stay at Candlewood Suites Richmond North-Glen Allen?
Rates for accommodations at Candlewood Suites Richmond North-Glen Allen vary by season. For your rate options, please input your dates.
How many rooms does the Candlewood Suites Richmond North-Glen Allen have?
The Candlewood Suites Richmond North-Glen Allen has 84 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Candlewood Suites Richmond North-Glen Allen?
Pets are welcome at Candlewood Suites Richmond North-Glen Allen. There is a pet deposit per stay of 150 USD. Our Pet Policy: Nonrefundable fee of 50usd per pet per night. 75usd per pet per week.150usd per pet for each month. Max 2 pets per room weighing up to 80lb. Policies subject to change at the hotel's discretion..
Poor Service
Bybusinesstraveler83
May 19, 2023
I stayed at this location on 3 different occasions. As a platinum member I am supposed to receive a welcome reward, I always ask for the points. On all three occasions I asked for the points and was told they would add them to my account but on all three occasions they did not. I had to contact customer support to have them added. I never have a problem at any other location.
Our first visit to a Candlewood
ByRWalkins
May 11, 2023
This was my first time at this location, as we usually stay at the HIE nearby. The front desk attendant was not especially nice or attentive and did not look at me or speak loud enough for me to hear him. There was ample parking. It was easy to get to from the highway. There are plenty of restaurants and stores close by. The room smelled stale and had an odd old school kitchen ventilation fan in the wall between rooms, to blow the AC into the bedroom. This compromised privacy. The bed was comfortable and had a mix of feather and fiber pillows, which is nice if you are picky or have an allergy to one or the other. The bathroom was big enough and clean. The kitchen was well stocked with plates, utensils, cookware, and plenty of storage along with a range, micro, coffee maker and apartment size fridge. There was a pull out sofa and recliner, a great peninsula with chairs for eating or working. Overall, I was comfortable and impressed with everything available in the room. I was very disappointed that the gym had only 3 pieces of equipment and there was no free breakfast included, as other IHG properties have. I would definitely stay here again.
Great service
Bycolinee12
May 08, 2023
I was travelling and requested early check in. Got checked in early, room was clean they upgraded me to the suite. Bed was comfortable. Slept really well. A lot of restaurants near by to order food from. close to i95.
Would not stay here again
ByBfufam
April 26, 2023
I stay at IHG properties whenever I can. This was the first time I stayed at a Candlewood Suites. Don't think I would try it again. Hotel was shabby. No coffee in the lobby in the morning. No bottled water for sale either. Elevators smelled like weed. The rest of the hotel smelled like many cooked meals and fried food over many years. In other words, it smelled unpleasant. They had used a lot of room fresheners in the room itself which added to the olfactory assualt. Was supposed to stay two nights but decided to check out early and find a HIE instead,