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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 631 reviews
94%
Recommend This Property

Ratings Breakdown

631reviews

  • 5 Stars
    495
  • 4 Stars
    95
  • 3 Stars
    16
  • 2 Stars
    14
  • 1 Stars
    11

Comfortable room, no shampoo

By

October 01, 2023

Room was comfortable, bed was nice, room was spacious, front desk was prompt with check in and check out. The shampoo had been taken from the shower and not replaced. The textured walls of the room made it feel dated.

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Best stay ever

By

September 20, 2023

We checked in and it was like being at home! A large full kitchen. A spacious room. Friendly staff.

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Dirty and disrespectful staff

By

August 28, 2023

The hotel room was dirty. Sheets and blankets were clean, but walls has splattered stains and food with smeared smudges. It does not appear walls have ever been cleaned. There were dirty dishes in the dishwasher. Rust all over a stainless steel table. Dust throughout. Had no hot water while showering. Both evening and morning staff were disrespectful to the point my blood was boiling and I remained silent so that I could just leave. Evening employee was never in the office to even make a complaint. Never said but two words during the entire booking process. Morning employee was rude and condescending as I tried to check out. Probably the worst stay I've ever had at a Holiday Inn.

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Great stay

By

August 15, 2023

This hotel is located close to many restaurants and stores. Conveniently situated seconds away from major highways

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Would not stay here till staff in retrained

By

August 14, 2023

Staff was very poor in this place, they need retrained

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great service and comfy bed

By

August 05, 2023

this hotel has amazing staff service, the comfiest beds and comforters. the wifi speeds are unmatched! i will always prefer to stay in an ihg hotel. i would recommend them to anyone who is looking for a clean and cozy hotel room but is also affordable.

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Old hotel

By

August 04, 2023

No hot water, staff just going thru the motions. Very old hotel in need of renovations. Cracked tiles in room. Floors were sticky as were the counters.

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Good Geust Service

By

July 31, 2023

AS you walked into the lobby all you could smell was Lysol which caused my daughter to have an asthma attack. The room had old food in the fridge and was not clean. There was hair all over the bathroom and once again a very strong smell of Lysol. The staff was accommodating and let us cancel or reservation and move to a different hotel. Problem was it was a very busy weekend and the only hotel we could find was about 20 miles away

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Nice location

By

July 26, 2023

This location has access to lots of restaurants and across the street from Walmart. Everything was convenient and the service was nice also. Only thing missing was a pool but besides that everything was nice

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Great value for the price.

By

July 21, 2023

Stopped in for the night around 9 pm so our stay wasn't long but for the value, we couldn't beat it. This location is close the highway and has plenty of food options, etc.

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Great room, not so great customer service

By

July 03, 2023

The room is great, but I didn't have a great time with the front desk service. Our toilet wouldn't flush, but I was told I would have to wait until the next day so someone could come and fix it. I was refused another room. I ended up messing around with the toilet and fixing the problem myself. The enxt morning, the front desk people didn't seem to know anything about my problem.

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No hot water

By

June 09, 2023

Our room did not have any hot water and we left a day earlier than planned and was unable to attend the final day of the music festival we were attending. The staff was unable to refund us for days we were there. When you get a hotel room the main things you need are to sleep and bathe. Being a disabled veteran I could not use the shower and need a tub with hot water. I have stayed in over 30 Candlewood suites and this was the only negative experience I have ever had.

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