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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 331 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    331reviews

    • 5 Stars
      197
    • 4 Stars
      64
    • 3 Stars
      30
    • 2 Stars
      22
    • 1 Stars
      18

    Great stay

    By

    March 27, 2017

    Great stay! Dog friendly and great area for them! Very close to all atractions and provide great advice. The free popcorn is a plus!

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    Overall review

    By

    March 25, 2017

    platinumelite

    I travel for business over 250 nights per year. This hotel met and exceeded my expectations in all aspects. Great service is what I expect. This is how I have became a platinum member and have kept my status for over 10 years. Consistency in quality is what keeps me coming back with loyalty to IHG properties across the country.
    Neil

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    Needs updated

    By

    March 23, 2017

    club

    Beds need updated. Pillows way too soft. The bathroom molding on the bottom was really dirty and the towel hook on door was busted and missing. None of these things should be like this. Details details details. People think, well, if that's dirty and broken, what else is wrong. The buttons on the phone were missing. Staff was pleasant and helpful.

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    Good service

    By

    March 22, 2017

    club

    Good time in hot springs .had good service clean rooms slept great

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    comfortable bedding

    By

    March 21, 2017

    club

    5 stars for the bedding! It was so comfy. The only complaint I had was it was a little noisy overhead a few time and some noise from the parking lot.

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    Candlewood Suites

    By

    March 20, 2017

    Great place to stay. Feels like you are at home when staying at a Candlewood Suites

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    Decent stay

    By

    March 20, 2017

    platinumelite

    Building was older but rooms clean. Was shocked that they had no breakfast and that you had to buy everything as well as no housekeeping.you would think for price nightly it would be nicer. My room was next door to laundry so was a little noisy. But overall room was clean and decent stay but not one of the better locations of IHG.

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    Great room

    By

    March 18, 2017

    The room was spacious and relatively quiet. Loved the popcorn in the room.

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    Extended Stay

    By

    March 17, 2017

    club

    I wasn't aware that the Candlewood was an extended stay hotel and would rather stay where we would be able to have breakfast before having to leave for work.

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    Good stay

    By

    March 16, 2017

    club

    Good stay wished it would have had free breakfast but overall it was a good stay

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    Less than expected

    By

    March 14, 2017

    platinumelite

    For the price paid, I expected a little more. I might have just been restless but the bed was. It very comfortable and the internet was slow.

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    Great place in Hot Springs

    By

    March 07, 2017

    I always stay here when in Hot Springs. I love the suites and feel at home when I'm there. The staff is always nice. It's close to restaurants and shopping which is nice. It's easy to get to the convention center and downtown. I highly recommend this hotel!

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