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 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Room and bed
ByMelmel
November 10, 2020
There was hair in the bathtub but everything else was very clean. The bed was so comfortable that I sank in and didn't want to get out of it! Employment was very nice and helpful.
Comfortable beds great service
ByBrandon93
November 10, 2020
The rooms are excellent. The beds are very comfortable. I was very surprised to see a stove top, dishwasher and full sized refrigerator. Will be staying here again
Comfortable bed, clean room and friendly staff
Bypamela52
November 09, 2020
I have always been impressed with the room every time that I have stayed there. Very clean and friendly service.
Enjoyed it so much we stayed another 2 nights
ByMike
November 07, 2020
Left the track and booked the room. At 4:30am. Too early to check in is the only complaint, but there was plenty of shops around to occupy our time. Enjoyed it so much we stayed an additional 2 more nights.
Feeling of home
ByJazzman
November 06, 2020
Our stay had a feeling of home because of the room size and kitchenette. The bed was comfortable too.
Great stay and excellent rooms and comfortable bed
ByTracy
November 02, 2020
The staff was great and so was the rooms. I enjoyed the gym and was glad they had smoking rooms cause it's just to cold to go outside and smoke. And the good thing about it check out is 12 instead of 11.
Our stay was comfortable and everything was clean and in Tip-Top shape onl
ByDarrell d303
November 02, 2020
Everything was great we will definitely be coming back
Perfect stay, nearby hot springs buildings and a grocery store.
ByAndrew
October 30, 2020
Perfect stay nearby grocery store and drive, in about 5 to 10 minutes, to the Hot Springs buildings. A good value for the area, other hotels that are directly across the street from the Hot Springs buildings are more expensive. This turned out to be perfect since it had a kitchen I could buy some things and cook myself.
Great Hotel
ByBeBeGirl
October 29, 2020
Clean rooms, comfortable bed, and friendly staff. You definitely get your money's worth at this hotel.
IHG it is not
BySkippy
October 28, 2020
Though it is a great price and location... It is need of some updating in a bad way...
Bed, carpet, and furniture.
I believe they started in the pantry area and stopped.
Just okay
ByTexLady
October 28, 2020
Room was outdated and worn looking. Tub had a crack in it. One dirty hand towel with makeup was hanging. (I don't wear makeup). Front desk apologized and replaced. Made me leery, especially with COVID!! Fridge was noisy and had to be worked on. TV wasn't working and had to get the remote replaced. Even though smoking floor was supposed to be 3rd floor only, we could smell smoke in our room on the bottom floor. Overall disappointing. Won't be back.
Clean and comfortable
ByCSNSGill59
October 27, 2020
Our stay at Candlewood was one of the best experiences we've had. It was our first time to spend a night with Candlewood and we enjoyed every minute of it. Front desk workers were super nice and helpful. Room was extremely clean and my wife appreciated that there were plenty of towels in the bathroom. Even the housekeepers were kind when we were checking out and wished us a great day. It was the perfect place to stay for our one night getaway.