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 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.3
88%
Recommend This Property
|
good hotel
Byraje2805
September 20, 2016
good property . first time in Candle wood most of the other big 2
if you make Complimentary breakfast , I would be great success .. and would love to stay again in candle wood
Hot
ByStan in Omaha
September 19, 2016
Almost everything was fine at this property. However, the air conditioning in the room needed servicing. AND, more importantly, the air conditioning in the rear of the shuttle van needed to be fixed because it DID NOT WORK. High temperatures and high humidity caused very uncomfortable riding in the hotel van. Even though those items above paint a bleak picture, be aware that the hotel was overall very, very good. The staff, interior and exterior facilities, free clothes washing facilities, very well-lit parking, and location close to some eating places will do you well for an extended or short stay. My wife and I were there for one week and we would definitely return again.
Meets Candlewood Suites Standards
ByTraveler Experience
September 16, 2016
The entrance to this hotel is very cumbersome and difficult because there is no direct entrance. Best to come in by the Taco Bell entrance.
The hotel rooms are comfortable and updated. The front desk people are kind and friendly.
Understand that the a/c doesn't turn on until you have entered the room. It senses your presences.
The pool area and washer/dryer - workout room are nice. There is a grill area that is nice to use too.
I have stayed here many times and will continue to do so.
Nice Location
ByIchi01
September 11, 2016
This hotel is just beside 610, close to Medical Center. There is no Hotel entrance sign when go enter the Hotel, so find Taco Bell parking first to get to the Hotel.
Good place to stay for Houston Medical Visits
ByWest Texas Lady
August 31, 2016
My husband and I travel to Houston for periodic checkups etc. at Houston Medical Center. The Candlewood Suites is conveniently located to the numerous excellent hospitals at the medical center area of Houston. We have stayed at this facility before, and we are pleased with the quality of the hotel and will stay here again. Having a kitchen is helpful if one is on a special diet. One tip is that you should enter the hotel from the service road of the loop. If you try to enter from Main Street going South, there is a concrete median that prevents crossing the street to enter the hotel.
I will stay here again
ByMariaElena34
August 29, 2016
Clean, comfortable and a great location. There is no daily housekeeping or breakfast, but the focus is on the lodging and they get everything right for a decent price.
Great staff and nice size rooms.
Bymitstech21
August 26, 2016
The front desk staff were very polite and very helpful. The room I was in was very good size and felt more like an apartment than a hotel. The guest laundry needs some repair work done. The dryers are outdated and half of them out of order.
room
ByGdoggie
August 24, 2016
A little hard to navigate into the parking lot from either main street or the loop feeder road. Not well marked from either entrance.
Difficulty in getting into rooms due to faulty door entry locks. It took three tries before getting into the room with the freshly shampooed rug that was still wet. After I got to sleep, all was good
Great location near NRG Stadium
Byfirecracker83
August 15, 2016
This hotel is very clean and affordable, while staying in Houston. We attended a concert at the NRG Stadium, and only utilized the hotel for one night. It is a great place to stay; especially for longer stays, since it is very spacious and has a kitchen in the room. The only problem is that the hotel sits behind other businesses, as are a lot of Candlewood Suites that I have stayed at, which makes it tricky to find the correct entrance.
Great facilities
ByMrs Coe
August 13, 2016
I thought the bed was hard and too close to wall.
The air conditioner was very loud. Other than these issues the place was great.
Great service nad perfect location
Bybuzzard0325
August 11, 2016
I was able to book our room with no problem the day before. The staff was very helpful and polite. its a great feeling when that is possible at the last minute. The room was ready for us and very comfortable. The location was perfect for us. We were able to move around the city with no problem. I would recommend Candlewood for its convienence to get around the city.
Comfortable bed and great service.
ByLovvie111
August 05, 2016
insufficient block out drapes. The bright light from the parking lot poured into my room