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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    87%
    Recommend This Property

    Overall Experience

    4.2

    based on 161 reviews
    87%
    Recommend This Property

    Ratings Breakdown

    161reviews

    • 5 Stars
      99
    • 4 Stars
      31
    • 3 Stars
      10
    • 2 Stars
      12
    • 1 Stars
      9

    great service

    By

    August 04, 2015

    outstanding service by staff. centrally located to get to hospital

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    Comfortable bed and super front desk service.

    By

    August 03, 2015

    On arrival the agent at the front desk found my reservation very quickly. she was efficient and pleasant, with a big smile.

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    Quick overnight stay

    By

    July 22, 2015

    club

    Hotel was great and comfortable. The only issue is the entrance. It needs a bigger sign or something to show where the entrance is BEFORE you get to the intersection and it is too late.

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    Great place

    By

    July 22, 2015

    I enjoyed my stay at this Candlewood Suites. The grounds are well maintained and my room was comfortable.

    I especially appreciated the hotel letting me bring my dog and their kindness when he had a melt-down while I left for a few minutes. I appreciated the call about him and also the fact that they had a nice dedicated place for dogs to potty!

    The staff were very courteous and professional.

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    Good Motel

    By

    July 21, 2015

    This is a Good Motel. The only problem is access from the interstate. This can't be helped. The lobby store is well stocked and items can be charged to your room. The only suggestion is that the bathroom supplies (towels, shampoo, toilet paper, etc.) should be enough for your booked length of stay.

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    Great place to stay for patients

    By

    July 19, 2015

    This is a clean and quiet facility with staff that goes above and beyond to meet the needs of the guests.

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    Great and quiet place, excellent service

    By

    July 19, 2015

    club

    I have stayed before several times and love the quiet place to do my work. Claudia has always helped me and always checks to see if everything is OK. Place is close to restaurants and easy to get in and out of hotel.

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    Comfortable lodging within 3 miles of MDA

    By

    July 12, 2015

    club

    stayed two nights during the course of my wife's 3-day appointments at MD Anderson -- hotel is a tricky to access since it's not actually on a street, but once acclimated, is okay -- we missed having any sort of a drive-up area for loading

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    Clean and Quiet

    By

    June 26, 2015

    club

    We were flooded out of our home in Houston. We needed someplace to stay with our dog.

    Our Insurance company put us in Candlewood Suites.
    I was not sure what it would be like..and was pleasantly surprised.

    The accommodations were clean, staff very friendly and kind.

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    ok place to stay

    By

    June 09, 2015

    needs better cleaning products and rooms need to smell better

    Posted byHotelStaff
    June 16, 2015
    ann337, Thank you for staying with us while in Houston, I'm sorry the room wasn't to your standard. I have taken your comments and made sure to correct the problem in all rooms. Thank You, Andy Silva General Manager
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    A Pleasant Surprise!

    By

    June 04, 2015

    club

    This was our first stay at a Candlewood Suites and I have to say we were both pleasantly surprised. Everything about the hotel made our experience a pleasant stay. Will definitely plan on staying at a Candlewood Suites again and will stay in that hotel when I go for my yearly checkup at MD Anderson.

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    quality assured

    By

    June 02, 2015

    club

    We come for medical treatment so it is important to be near the hospital and to stay in an affordable, clean hotel. Candlewood provides these services. We especially like using the shuttle service. Drivers are always courteous and help us getting in and out of the van.

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