Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
Visit our groups and meetings page to find the perfect hotel for your upcoming meeting, event or group of 10 or more rooms. Ready to book 10 or more rooms now? Call 1-800-MEETING (Outside the US? Click here).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.2

    based on 596 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    596reviews

    • 5 Stars
      353
    • 4 Stars
      128
    • 3 Stars
      38
    • 2 Stars
      41
    • 1 Stars
      36

    Leisure

    By

    November 27, 2019

    Awesome stay very friendly staff and clean room. Will stay here again on my next visit!

    Read More
    Read Less

    Non working air conditioner

    By

    November 24, 2019

    The room was nice but smelled. The air conditioning did not work and was brought to the attention of the staff. Upon returning during a break I found that there had been a floor fan placed in my room. I ask the front desk About the air conditioning, and was told they could not repair it. I asked how was I suppose to sleep with the loud fan running in the room. The 4th floor hall was hot and I told the staff about that as well, I’m assuming they were not able to fix it either because the temperature remained hot. I was not offered another room or even contacted and given the opportunity to find another hotel before it got to late.

    Read More
    Read Less

    Great option for a stay for medical appts.

    By

    November 24, 2019

    we've been to this place 4-5 times over the last 3 years when taking my mother-in-law to Houston for cancer check-ups. It offers everything we need. It's comfortable, clean, and flexible with our needs.

    Read More
    Read Less

    Estancia deficiente. No repetiría este hotel

    By

    November 20, 2019

    La habitación está limpia y la cama y almohada son buenas. Sin embargo la estancia no fue placentera porque el refrigerador hace mucho ruido y no deja dormir, de hecho tuve que desconectarlo y se escucha el ruido de las otras habitaciones. En adición al bañarme empezó a sonar la alarma de incendio y no supieron la razón ni estaba la persona de mantenimiento para repararlo. Terminen cancelando dos noches más que tenía porque no valían calidad precio para gastar mis puntos. La alberca se veía sucia, tan sólo de pasar no se antojaba meterse. Las toallas podrían tener el estándar de los Holiday Inn y al ser ralladas no son tan cómodas. Además de que no hicieron la habitación y no avisaron de está situación.

    Read More
    Read Less

    Our stay

    By

    November 20, 2019

    Great place to stay, clean, friendly and helpful staff!! Great location and close to all the Houston Pro Sports venues!!

    Read More
    Read Less

    great stay

    By

    November 18, 2019

    conveniently located to MD Anderson, rooms nice, many food places near, staff nice, good snack area in lobby

    Read More
    Read Less

    Transportation is a nightmare

    By

    November 17, 2019

    platinumelite

    Plan on getting Uber’s you can not rely on the hotels transportation to the hospital. Management was not compassionate when we had issues. If you get a suite bring your own pot and pan if you want to be able to cook on the stove there was not one supplied. The whole reason we got a swipe was to be able to cook we have to prepare eggs in the microwave.

    Read More
    Read Less

    friendly staff

    By

    November 16, 2019

    we always stay at this Candlewood because we like the staff, rooms and location.

    Read More
    Read Less

    My stay

    By

    November 14, 2019

    club

    Wish I could get a better rate for extended stay. My wife is having Stem Cell Transplant in January
    I have to stay for 6 weeks in Houston. Please sent me best rate for this stay.

    Read More
    Read Less

    Felt like home

    By

    November 10, 2019

    club

    Felt like walking out our living room right back into our own home was amazing

    Read More
    Read Less

    Houston Stay October 2019

    By

    November 02, 2019

    club

    We stayed at your hotel for a football game. Everything was in walking distance from the hotel. Didn't have one issue at all during our stay.

    Read More
    Read Less

    Candlewood Suites Medical center was great!

    By

    October 30, 2019

    club

    I had to be there in Houston for my dad's emergency double bypass and the staff and hotel were great. The staff was friendly and helpful and the hotel had all the amenities you could need. It really is a home away from home.

    Read More
    Read Less