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 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Leisure
ByDtgh
November 27, 2019
Awesome stay very friendly staff and clean room. Will stay here again on my next visit!
Non working air conditioner
ByTrinity
November 24, 2019
The room was nice but smelled. The air conditioning did not work and was brought to the attention of the staff. Upon returning during a break I found that there had been a floor fan placed in my room. I ask the front desk About the air conditioning, and was told they could not repair it. I asked how was I suppose to sleep with the loud fan running in the room. The 4th floor hall was hot and I told the staff about that as well, I’m assuming they were not able to fix it either because the temperature remained hot. I was not offered another room or even contacted and given the opportunity to find another hotel before it got to late.
Great option for a stay for medical appts.
BySpider
November 24, 2019
we've been to this place 4-5 times over the last 3 years when taking my mother-in-law to Houston for cancer check-ups. It offers everything we need. It's comfortable, clean, and flexible with our needs.
Estancia deficiente. No repetiría este hotel
ByMarisol25
November 20, 2019
La habitación está limpia y la cama y almohada son buenas. Sin embargo la estancia no fue placentera porque el refrigerador hace mucho ruido y no deja dormir, de hecho tuve que desconectarlo y se escucha el ruido de las otras habitaciones. En adición al bañarme empezó a sonar la alarma de incendio y no supieron la razón ni estaba la persona de mantenimiento para repararlo. Terminen cancelando dos noches más que tenía porque no valían calidad precio para gastar mis puntos. La alberca se veía sucia, tan sólo de pasar no se antojaba meterse. Las toallas podrían tener el estándar de los Holiday Inn y al ser ralladas no son tan cómodas. Además de que no hicieron la habitación y no avisaron de está situación.
Our stay
ByRon D
November 20, 2019
Great place to stay, clean, friendly and helpful staff!! Great location and close to all the Houston Pro Sports venues!!
great stay
Bysouthern girl
November 18, 2019
conveniently located to MD Anderson, rooms nice, many food places near, staff nice, good snack area in lobby
Transportation is a nightmare
ByDayday
November 17, 2019
Plan on getting Uber’s you can not rely on the hotels transportation to the hospital. Management was not compassionate when we had issues. If you get a suite bring your own pot and pan if you want to be able to cook on the stove there was not one supplied. The whole reason we got a swipe was to be able to cook we have to prepare eggs in the microwave.
friendly staff
Bygammie8
November 16, 2019
we always stay at this Candlewood because we like the staff, rooms and location.
My stay
ByChet
November 14, 2019
Wish I could get a better rate for extended stay. My wife is having Stem Cell Transplant in January
I have to stay for 6 weeks in Houston. Please sent me best rate for this stay.
Felt like home
ByPuppet
November 10, 2019
Felt like walking out our living room right back into our own home was amazing
Houston Stay October 2019
ByRaider Stacy
November 02, 2019
We stayed at your hotel for a football game. Everything was in walking distance from the hotel. Didn't have one issue at all during our stay.
Candlewood Suites Medical center was great!
ByA weary Traveler
October 30, 2019
I had to be there in Houston for my dad's emergency double bypass and the staff and hotel were great. The staff was friendly and helpful and the hotel had all the amenities you could need. It really is a home away from home.