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Candlewood Suites Lancaster West

Candlewood Suites Lancaster West.

Come experience the Amish Country or go shopping at some of the best designer outlets. The hotel offers complimentary Wi-Fi to all its guests, along with free parking. The property consists of a heated indoor pool and a general fitness center. We were built in 2017 and offer 85 rooms, each equipped with a full kitchen. This newly constructed hotel has four floors is located close to many destinations. We offer ADA accessible rooms and large suites. The hotel houses a cupboard where complimentary coffee is offered and guests may purchase snacks. Whether it’s a business trip, weekend getaway, or a reunion, we are here for your every need. We are 100% smoke free.

The hotel is located right off of Route 30 and very close to many attractions. We are situated outside of Lancaster City. Guests will find many farmers markets and country charm throughout their stay in the area. Lancaster County has many different types of fairs, shows, and events going on all year long, please feel free to ask our front desk staff for local and current suggestions. We are also close to many large businesses. Some of the major businesses include Armstrong and Lift, located less than two miles away. Lancaster General Hospital is about fifteen minutes from us.

We strive to satisfy all our guests. Please feel free to ask for anything you may need during your stay with us, Candlewood Suites Lancaster West is here for your hospitality.

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Quick Info

Relax and stay in the know


  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
  • Outdoor Gazebo Grill
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.


Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.


Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.


The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Lancaster West
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
Recommend This Property

Overall Experience


based on 459 reviews
Recommend This Property

Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Clean and large room


July 04, 2022

We stayed a night while passing through Lancaster. Would stay again if in the area. Surprisingly large and clean room. The family used the pool and liked it.

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Poor Hospitality


June 20, 2022


Second and third shift staff spent their entire shift on cell phones. When I went to ask for something the one morning, they answered my questions without even looking up from their phone. No eye contact!! . When checking in the staff was on cell helping a friend with relationship breakup while assisting me. I don't think coffee cups were ever re-stocked in cupboard. The coffee stations was always dirty, no creamer. The trashcan on the back patio was full when I arrived on Thursday and over stuffed when I left Monday morning. Never once emptied. Our Bathroom door did not open all the way and it was stopping right in front of the sink. The bottom needs shaved off. I travel a lot and have family in hotel hospitality, so I always do a clean check when I arrive. I took my finger a crossed the top of the head board, could not believe the "thick" layer of dust that came down on my pillow. Could not find pots and pans, they were in dishwasher. It was full, I have no idea if those were clean or dirty. There was no shower gel in the dispenser. Our second room was never cleaned and we asked 3 times the one day when room service would be coming so they new we wanted it done. Lack of uniform for front desk. Friday or Saturday night the receptionist was dressed in fuzzy black slippers, very tight very low cut dress. Inappropriate for the job she was hired for unless she was trying to hook up with male guests. This picture of the coffee pot in the cupboard was how it looked every morning when I went, and it was early. 7-8 am

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Great location


June 11, 2022

In a great location to go places staff is mostly friendly and helpful. Managers keep on top of things and nice area. They provide great service protecting mail. The try to make sure your stay is a great experience.

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Stay in Lancaster.


June 07, 2022


Overall, we enjoyed our stay in Lancaster. I would say that if we were to visit again, I would probably opt for a hotel on the other side of Lancaster. I have stayed at several Candlewoods over the years but I have to say this one was not the best. We stayed six nights, ever seen anyone from the hotel. The staff was not very friendly checking in, nor when we left. I would call down for towels each day and they would be on the counter, but never any interaction with the staff. I guess in todays economy, no one has good customer service. To end on a positive note, the bed was one of the best I have slept on in a hotel.

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FAQs for Candlewood Suites Lancaster West

  • Yes, Candlewood Suites Lancaster West offers complimentary parking for hotel guests.

  • Candlewood Suites Lancaster West offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details. 

  • Complimentary parking is available at Candlewood Suites Lancaster West for hotel guests.

  • Yes, when you book your stay at Candlewood Suites Lancaster West direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • Yes, Candlewood Suites Lancaster West has an indoor pool.

  • Check-in at Candlewood Suites Lancaster West is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Lancaster West offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Lancaster West.

  • Yes, there is an onsite fitness center at Candlewood Suites Lancaster West.

  • Rates for accommodations at Candlewood Suites Lancaster West vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Lancaster West has 85 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Lancaster West. There is a pet deposit per stay of 75 USD. Our Pet Policy: Up to 2 well behaved, leashed pets less than 80 lb each per suite allowed. Vac. and med. records upon request. Fee 1 to 6 nights 75.00 USD per stay. Fee 7 or more nights 150 USD per stay. Must sign and acknowledge pet policy before occupying suite..