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 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.7
94%
Recommend This Property
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My stay
Byhooligan13
December 19, 2019
The staff was excellent. The room was nice. Fairly close to restaurants. Had everything I needed. I also forgot my business attire in the closet and they called me within a few hours after leaving to notify me
Very clean and comfortable!!
ByTired mom of 5
December 12, 2019
Our stay at Candlewood was great! The hotel staff was helpful, the room was very clean, the bed was comfy and the room was a great price! Definitely recommend!
Excellent value
ByTruckd
December 05, 2019
Overall the accommodations were great, but my reservation was supposed to include $10 in cupboard items for each day, and somehow I was still charged on my final bill. My family and I have stayed at this location severl times in the past without issue, and we will likely continue to do so.
Travel in Longview
BySmiling Traveler
December 03, 2019
Great staff! Morgan, Stephanie, Brandy and Stuart and the housekeeping crew are always displayed wonderful customer service. They are very kind, helpful and willing to go the extra mile which always made the stay pleasant.
Bad services
ByDennis
November 28, 2019
No hot water and no working washing machines for the 21/2 week I stayed there. Garbage dumpster only emptied once was overfill stunk and was nasty
Nice hotel
ByAriest
November 23, 2019
The hotel it's good on general the staff it's amazing but clean room by week it's a bit longer
Be aware
ByPootaa31
November 20, 2019
The rooms are great. Met all.my expectations of a candlewood suites .however please do not waste your money buying food to use their grills outside. Bad experience and lost out about 50$ in food from those grills. The laundromat was a spoof all 3 washers were out of order. I finally worked with the middle one and got it going..just not the normal candlewood suites.
Excellent Staff, Great Hotel
ByMCWB
November 20, 2019
This was a nice hotel, and the staff were eager to ensure that I was pleased with my stay. I have a sensitive nose and requested a different room after my initial placement. The first room had a smell, and the evening attendant tried spraying it.
The spray was strong and was giving me a headache, so she moved me to a different room that did not smell. I spent the weekend in that room except for a few hours when I was at a dog show held locally. It was just like being at home! I got a lot of work done and was able to have my dogs with me. I felt safe and was treated like family by Morgan, the day manager. I plan to stay here again if I am in the Longview area.
Great facility
ByDoug0521
November 19, 2019
Staff was warm and welcoming and the facility was among the nicer Candlewoods. The room was comfortable and up to our high expectations.
Home Away from Home
ByFred
November 13, 2019
The Staff treated me like Family. they are always happy and willing to assist with anything and greet me by name. They strike up regular conversations with all guests
Longview, TX
ByDiane S
November 10, 2019
The service and location served our needs. We do prefer firmer beds. Everyone was very friendly.
Field trainer/manager
ByYchery
November 01, 2019
This hotel is very nice only one thing was a problem for me the tile in the bathroom was loose need to be replaced overall great place. The staff was great to me and my team
Thank you for hospitality
Yves