Open Gallery
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property
Overall Experience 4
75%
Recommend This Property
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great location
ByKa Boom 70
November 13, 2023
I was in town to run the DAV 5K downtown. Hotel was in a great location easy on of the highway and short drive downtown. Many great restaurants close. Won at Hard rock Casino !!!
Great service, Big room
ByJoe_Boz
November 06, 2023
The hotel room was clean and spacious. Staff was very friendly. Only downside was the layout of the bathroom was not good.
Great room.
ByEka83
November 05, 2023
The staff was very friendly and helpful. Room was a nice size, great for an extended stay. Very clean and very comfortable. Kids loved the pool! Was a bit loud in the morning but overall we had a great stay there.
I enjoyed my stay at Candlewood.
BySkate Gloosbie
October 29, 2023
Not much can be said about this property other than it was a great choice for Cincinnati area IHG.
Friendly Staff
ByAMDMKeller
October 09, 2023
Even though we had a few hiccups with our room the staff was great and on top of it and corrected it swiftly. It was a nice room and the remodel is looking great!
Visit for the Weekend
ByTcash
October 09, 2023
Very helpful staff and concerned about their hotel guests. Answered questions and helped me anytime I needed it.
Even under construction the stay was amazing, staff was amazing!
ByJoe Galu
September 29, 2023
Even under construction this staff rocked my stay so friendly, always calling me by my first name.
I even purchased them, a Ice cream cake and chocolates before I left, that's how impressed I was.
I travel about 200 nights a year.
I would name some but do not want to leave anyone out.
Thank you Mason IHG
The hotel was in renovations
ByFran345
September 22, 2023
They did not have clean rooms, I need it to wait until the four room was clean and ready to use, I saw a small cockroach in the lobby and a wired insect on the bathroom, beside that the room was cozy and the staff very kind and attentive.
Good hotel with nice amenities
ByDavid004
September 06, 2023
We liked the kitchenette to use for storage and leftovers warm-ups. The air conditioning unit was a bit too noisy, but the room and bed were comfortable. Overall, a very nice stay.
My new favorite travel hotel
ByKahuna55
August 25, 2023
Candlewood Suites was awesome and the first time I have stayed with them. Awesome customer service, extremely clean and comfortable. It was professionalism at its finest during check in and out. Room was comfortable and very well supplied.
Location undergoing renovation
ByPadge64
August 21, 2023
The hotel was being renovated during our stay which came as a surprise. There were some minor things in the room that needed attention but overall our stay was fine. The staff were great -- very friendly and helpful. They did their best, under the circumstances, to make us comfortable.
Construction
ByKemofish
August 20, 2023
The staff was not transparent about construction that occurred in the room above ours