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 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.3
88%
Recommend This Property
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Best hotel in town.
ByJohnnytony
September 14, 2016
Service is great! All the staff is very professional.. if you ar going to stay in New Braunfels, Tx this is the best hotel in town.
Bad mattresses and low water pressure
ByKeith1961*
September 08, 2016
We stayed two nights over the Labor Day weekend. The water pressure in the shower was so low that it was difficult to rinse off and generally your shower took 2 to 3 times longer than normal. We brought this to the attention of the management and they sent someone to "fix" it but nothing changed. The mattresses were so bad that all three of us were complaining about our bad sleep and sore backs.
Enttäuscht
ByHello123489
September 08, 2016
Leider war die Suite nicht sauber als wir ankamen.
Die Ablageflächen im Bad waren voller Staub, dass man sogar mit dem Finger etwas reinschreiben konnte.
Der Boden vor der Küche war ebenfalls dreckig.
An den Wänden klebte Popel.
Die Mitarbeiter war ein einfaches Hallo oder Tschüss schon zuviel.
Leider haben wir uns beim buchen mehr erwartet wurden aber letztendlich enttäuscht.
Der Preis ist leider nicht gerechtfertigt.
Nice Suite, limited amenities
Bylls89
September 05, 2016
As a place to sleep, it's okay, comfy bed, good tv, nice kitchenette with full refrigerator. No daily room service unless asked for, expect to bus your own trash and towels. No breakfast unless you pick something dry or cold out of the pantry. Coffee is okay. Great staff, compliments to the front desk for courtesy and promoting the local entertainment and restaurants.
Very comfortable and quiet
By
August 29, 2016
The mattress was amazingly comfortable, the bathrooms were spacious, and the rooms were super clean.
business stay
Bychuckd29
August 29, 2016
Great quality room at a reasonable rate. I would definitely return and recommend to others.
Comfortable bed and great service
ByScrappy09
August 15, 2016
The staff was fantastic: provided great restaurant recommendations and quickly took care of a person smoking in the room next to ours. Sadly, I missed the note that I'm sure is on the website somewhere about there not being a breakfast; and nobody mentioned the complimentary coffee. But all in all, a good hotel; great location.
good beds
ByBellepepper
July 21, 2016
Overall it was fine. I still prefer fresh towels and a made up bed everyday.
GREAT CONDITION
Bycsteinke
July 05, 2016
I found this property to be in really good condition, specifically the room I stayed in. The prices in the CUPBOARD were reasonable. It is convenient for accessing I-35 as it is located along the southbound feeder road. I did not utilize the pool or exercise room.
Clean Hotel with Great Staff
Byjabby2010
June 29, 2016
Staff was excellent. Hotel was clean and comfortable.
great stay
ByOKie1985
June 23, 2016
had a great time. thank you! Everything was great, only had an issue with pool size.
staff
Bybluedolphin6921
June 20, 2016
checked in around 4 pm desk person was polite but not friendly.. told him room had been smoked in but we would keep it . was on ground floor!
checked out around 8am...young lady who checked me out was helpful and friendly. Very nice young lady!
people upstairs were stomping around into the night after midnight.
your computer room was nice and was glad to find it