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Rated 3.8 out of 5 by 12 reviewers.
Rated 5.0 out of 5.0 by Night in New Braunsfel Excellent place to stay....staff was very accomodating and gracious. Rooms were very nice. The breakfast in the morning was really good. I would recommend this hotel and I would stay here again given thge opportunity. I love that it is in the IHG family of hotels. Gives you an nice option for extended stay. Thank you!!. February 12, 2014
Rated 3.0 out of 5.0 by 6 Nights at Candlewood We stayed 6 nights. Midway through, I wished we had stayed at a different place. There seemed to be a lot of small children running around and congregating near the front desk area - perhaps employees children or guest children the parents were not watching? This was a relatively new motel, but it wasn't as 'spiffy' as other older Candlewoods we have stayed at....a bit disappointing. It would be nice if Candlewood would have a light breakfast similar to Holiday Inn Express (which is similarly priced). Overall this Candlewood was ok, just a bit disappointing in some areas. However, because it was fairly new, management may still be working on problem areas. January 18, 2014
Rated 2.0 out of 5.0 by Seemed unmanaged Saturday night, after a long drive… 3:30 in the morning, people are pounding on my door - not knocking, but pounding. Three calls to the front desk went unanswered. Monday, six kids between five and ten year old, playing in the exercise room, but by this time I figure I am not the hotel manager. The appearance of the place was fresh and new; the check in receptionist was very friendly and efficient. Despite that, I don’t foresee myself staying there again. January 3, 2014
Rated 5.0 out of 5.0 by Great staff and facility New location very comfortable ,clean, pet friendly, will always go back to this location! Staff very accommodating ! December 14, 2013
Rated 5.0 out of 5.0 by Friendly staff and nice room I found the staff to be friendly and helpful in all interactions. The room was beautiful, large and nice kitchenette. The hotel appears to be new, and is very clean and attractive. October 16, 2013
Rated 3.0 out of 5.0 by Clean Room Rooms were clean and comfortable. Staff was efficient but not the least bit overly friendly. The drive up to the hotel was confusing. Sign not large and other competitors signs covered up Candlewood Suites sign. October 2, 2013
Rated 4.0 out of 5.0 by Nice room with kitchenette The room was very nice for the price. The little kitchenette was an added bonus but not needed. We didnt have enough coffee and the cleaning staff apparently does not clean every day so we had to go ask for towels and sleep in the same sheets. Staff was the same as anywhere else. Overall it was nice. We would stay there again. September 25, 2013
Rated 3.0 out of 5.0 by New hotel Hotel is nice because it is new. Yet you give up a lot of amenities when you stay at a candlewood such as housekeeping, pools, and service and you really do not save any money. I probably would not stay again. The front desk staff were unhelpful making customers wait while they talked on the phone. Nothing was very impressive. August 20, 2013
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