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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 450 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    450reviews

    • 5 Stars
      317
    • 4 Stars
      80
    • 3 Stars
      17
    • 2 Stars
      20
    • 1 Stars
      16

    Awesome!

    By

    November 12, 2019

    platinumelite

    It was great, it was super last minute and IHG took care of me!

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    My stay

    By

    November 10, 2019

    Friendly staff, made me feel welcome, nice property

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    Read Less

    Excellent service and quality for price

    By

    October 23, 2019

    club

    Stayed here for a weekend softball tournament. Staff was super helpful and everything went well.

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    Great room

    By

    October 21, 2019

    club

    Clean, convenient, friendly staff. I will definitely be back.

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    CAT Adjuster

    By

    October 21, 2019

    Great Customer service and excellent price. This hotel is in a great location also. Everything is around you. Movie theaters, restaurants, and grocery stores. Even a shopping mall.

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    First visit

    By

    October 20, 2019

    club

    Very happy with a spur of the moment first stay . We were on our way to Gatlinburg from Minnesota and both realized we needed to rest. We were both very pleased with the hotel. Only thing was the queen size bed was too close to the wall, not easy to get out of bed without climbing over my hisband.

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    One night stay

    By

    October 14, 2019

    club

    The staff was welcoming and helpful. Good location with a great price.

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    Excellent hotel

    By

    October 14, 2019

    club

    The staff is so friendly, rooms are stocked and clean. Good location as well. Love the JR Watkins parables free toiletries in the pumps.

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    Great Staff and Location

    By

    October 08, 2019

    club

    This hotel was very conveniently located off the expressway and in a quiet location. The staff was great-very helpful and courteous/willing to help. The room itself was a good sized room. Please keep in mind it is an extended stay hotel with a kitchenette and no continental breakfast. Very clean.

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    Front Desk

    By

    October 08, 2019

    club

    The front desk person was very nice and helpful. We arrived during a storm and she was very nice. I failed to get her name.

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    Nice pillows---About it

    By

    October 08, 2019

    club

    The room was moderately clean. There was dirty dishes in the dish washer and food leftover from another guest. Check in was a disaster. Room was supposed to be ready by 3pm. It wasn't ready until much later.

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    Noisy rooms

    By

    October 07, 2019

    platinumelite

    Listen to the customers issues. I had a terrible experience during my stay. I had booked this location as it was closer to the area where my son was competing in a fencing tournament. We had driven 7 hrs in the evening to get to the hotel and wind down before the next day for my son's tournament. As soon as we got into our room, we started hearing a loud flapping sound from the bathroom. I went to the front desk and told them about the issue and asked them to move to a different room. We were told the solution to the issue is to close the bathroom door. Even after closing the bathroom door, we were still hearing the flapping sound from the bathroom vent. I called back the front desk to let them know about the continued issue. I was told that the building is old and they cannot help. We had a very disturbed sleep. I am sure that played out in my son's performance partly on the next day at his tournament. When I was checking out, I did mention the issue again

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