Guest Reviews
Overall Experience
4.3
It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.
Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.
Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.
The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.
Overall Experience
4.3
Does Candlewood Suites Dallas Plano East Richardson offer free parking?
Yes, Candlewood Suites Dallas Plano East Richardson offers complimentary parking for hotel guests.
Does this hotel have in-room kitchens?
Candlewood Suites Dallas Plano East Richardson offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
How much is parking at Candlewood Suites Dallas Plano East Richardson?
Complimentary parking is available at Candlewood Suites Dallas Plano East Richardson for hotel guests.
Can I cancel my booking at Candlewood Suites Dallas Plano East Richardson for a full refund?
Yes, when you book your stay at Candlewood Suites Dallas Plano East Richardson direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
Does Candlewood Suites Dallas Plano East Richardson have a pool?
No, Candlewood Suites Dallas Plano East Richardson does not have a pool.
What are the check-in and check-out times for Candlewood Suites Dallas Plano East Richardson?
Check-in at Candlewood Suites Dallas Plano East Richardson is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.
Does Candlewood Suites Dallas Plano East Richardson offer free Wi-Fi?
Yes, the Candlewood Suites Dallas Plano East Richardson offers free WiFi!
Does Candlewood Suites Dallas Plano East Richardson have a restaurant on site?
No, there is no on site restaurant at Candlewood Suites Dallas Plano East Richardson.
Is there a fitness center at Candlewood Suites Dallas Plano East Richardson?
Yes, there is an onsite fitness center at Candlewood Suites Dallas Plano East Richardson.
How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson?
Rates for accommodations at Candlewood Suites Dallas Plano East Richardson vary by season. For your rate options, please input your dates.
How many rooms does the Candlewood Suites Dallas Plano East Richardson have?
The Candlewood Suites Dallas Plano East Richardson has 92 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Candlewood Suites Dallas Plano East Richardson?
Pets are welcome at Candlewood Suites Dallas Plano East Richardson. There is a pet deposit per stay of 20 USD. Our Pet Policy: Nonrefundable fee 20.00 1st day, 10.00 each additional day up to 150.00 maximum per stay. 1 Pet Allowed per Suite. Pet Weight Limit is 80lbs. Pet must be on leash at all times. Hotel must be notified of pet in room upon checkin. Dogs and Cats only..
Do NOT stay here if you are expecting IHG level experience.....
Bymelb69
April 18, 2022
The staff was NOT acceptable - they behaved like angry kindergarteners. The desk clerk who checked me in went out of his way to be rude to me and all of the other guests checking in - he was apparently upset that the rooms were not ready at check-in time and also appeared to be having a disagreement with his SO, who was hanging out with him at his job. This desk clerk refused to explain any of the charges, processed my check-in incorrectly (wrong number of days, not turning on my door key, etc). and was as intentionally rude as he could possibly be. He later instructed another staff member to bang on my door for 30 minutes to get me to sign the corrected check-in paperwork because he was likely embarrassed to face me again after the way he had behaved previously. This could be a nice little long-term stay facility, but the entire staff needs to be fired. Seriously, it was that bad.
Other than the clowns running the circus, the room was very well designed for work/long-term stay. The room was quiet, clean and comfortable. The in-room kitchen and the desk area were very well designed for space and comfort. This is NOT an IHG-level hotel, however. There is no breakfast offered, and there are apparently daily incidentals charges. But the facility was really nice - if not for the staff I would stay here again.
Friedly staff great service
Bymatagalpa
March 29, 2022
Bed very comfortable, nice bedding; looks like it is a new property; good location with a lot of choices of places to eat. Very friendly and helpful staff.
Extended Stay Value
BySblaverne
December 20, 2021
This property is fairly new and a great value for an extended stay trip close to major highways, restaurants, business and shops.
Simple Over Night Stay
ByDooey
December 14, 2021
My trip was a simple one day event and the stay was comfortable and convenient. The cost was worth it.